Be an early applicantLess than 25 applicantsPosted by Agency
Randstad USA · 2 days ago
Account Manager
Lake Forest, IL
Full-time
Onsite
Mid Level
$50K/yr - $53K/yr
2+ years exp
Wonder how qualified you are to the job?
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Insider Connection @Randstad USA
Responsibilities
Maintain customer satisfaction by answering order, shipping, and service questions; suggesting information about services, providing paperwork requested by customers (invoices, cc receipts, etc.)
Verify that the main components of Sales Orders match customer Purchase Orders, including delivery dates, delivery instructions, invoicing requirements, prepay vs. Net terms, etc.
Continually communicate with the Production Manager and Shipping & Receiving department.
Review prior week’s orders and enter them into the respective Pipeline Report.
Provide freight quoting as needed.
Resolve product or service problems by clarifying the customer's complaints - Process customer RMAs created by the Sales department or Warranty Manager, including populating the RMA Log.
Run receiving reports daily to allocate backordered parts - Create pick tickets - Create production orders as required.
Perform additional assignments as directed by the Vice President, Director of Sales, and/or Director of Operations as needed.
Qualification
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Required
A superb organizer with excellent communication skills
A multitasking wizard who can meet deadlines
Freight Quoting as needed
Proficient in Microsoft Office
Experienced in order management or a related field (bonus points!)
Written Communication
Oral Communication
Working Independently
Organization
Business operations
Problem Solving
Answering Phones
Multi-tasking
Prioritizing
MS Office
Conflict Resolution
Documentation of Operations
Customer Service
Vendor Relations
Years of experience: 2 years
Experience level: Experienced
Benefits
Health insurance
Dental insurance
Vision insurance
401(k) plan
Paid time off
Company
Randstad USA
Randstad US is a wholly owned subsidiary of Randstad Holding nv, a global provider of human resources solutions.
1,001-5,000 employees
H1B Sponsorship
Randstad USA has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (602)
2022 (710)
2021 (1057)
2020 (1561)
Funding
Current Stage
Late StageLeadership Team
Karen Fichuk
CEO
Bob Lopes
Chief Human Resources Officer
Recent News
2024-02-09
2023-12-22
Company data provided by crunchbase
