Be an early applicantLess than 25 applicants
Responsive · 3 days ago
Account Manager
Portland, OR
Contract
Onsite
Mid Level
$130K/yr - $150K/yr
2+ years exp
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Responsibilities
Achieve or exceed monthly revenue targets
Display a solution sales mindset while cultivating new and existing account relationships
Clearly document pipeline activity in Salesforce
Adhere to MEDDPICC sales methodology
Map out the key players in accounts and their goals
Work with key players to create an action plan to map our services to account needs and goals
Establish regular communication with Customers — operational and executive — to ensure Customers are actively utilizing the full functionality of Responsive’s software and are having a positive user experience
Manage the upgrade/renewal process and work with the Contract Department to finalize agreements
Closely manage and nurture accounts to identify and eliminate risk of attrition
Provide senior management with an accurate forecast and risk analysis of all assigned accounts within the team
Communicate the needs of the Customer to other internal teams
Work with Responsive employees and partners to help identify actions needed to create and close new opportunities
Remain current on competitive products, RFP processes, and account business objectives
Proactively uncover potential sales opportunities through outbound calling, written communication, and referrals from technical support/professional services
Drive new product adoption by presenting value-added services
Build strong working relationships across Sales, Product, and Customer Success teams
Work closely with Customer Success team to increase customer retention
Normalize product costs and price increases for renewing customers
Other duties as assigned
Qualification
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Required
Bachelor’s degree in Business, Finance or Operations is a plus
2-5 years working in B2B sales or account management, ideally in a SaaS, tech, or tech-adjacent industry
Experience responding to RF(x)’s or proposal management is a plus
Must be capable of working on multiple projects concurrently with minimum supervision
Excellent written and verbal communication skills
B2B sales methodology, MEDDPICC preferred
Demonstrated ability to manage a global account base
Capable of making detailed presentations to large groups of people
Have a strong work ethic and is able to independently drive sales efforts
Able to effectively address challenging questions and provide innovative solutions to complex problems
Company
Responsive
Responsive (formerly RFPIO) is the leader in response management software, transforming how organizations share and exchange information.
501-1,000 employees
Funding
Current Stage
Early StageTotal Funding
$26.5MKey Investors
K1 Investment ManagementBend Venture Conference
2018-07-24Series A· $25M
2016-10-01Seed· $1.5M
Leadership Team
Ganesh Shankar
Co-Founder and CEO
AJ Sunder
Co-Founder, CIO and CPO
Recent News
2023-12-20
Company data provided by crunchbase
