Rinse · 4 hours ago

Account Manager

United States

Full-time

Remote

Entry Level

$75K/yr - $1,000K/yr

1+ years exp

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Insider Connection @Rinse

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Serve as the primary point of contact for our clients, delivering proactive and exceptional customer service via email, phone, and Slack.

Build and maintain strong client relationships, fostering long-term partnerships.

Keep accurate records of ongoing partnerships, ensuring services are delivered as expected.

Develop a deep understanding of our products and services to provide personalized assistance to clients.

Collaborate with internal teams to ensure we’re constantly improving our products and services.

Identify upsell and cross-sell opportunities and communicate them to the Sales team.

Generate progress reports for clients and senior leadership.

Collaborate with the Sales team on SDR work, including fielding inbound Sales leads and supporting the outbound program.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Client-facing experienceAccount managementGSuiteSlackKustomerCold-callingOutreach strategies