Be an early applicantLess than 25 applicants

This job has closed.

Company

Original Job Post

Shields Facilities Maintenance, LLC · 3 days ago

Account Manager

Blue Bell, PA

Full-time

Onsite

Entry, Mid Level

Wonder how qualified you are to the job?

Maximize your interview chances

Facilities Support ServicesHome Services

Insider Connection @Shields Facilities Maintenance, LLC

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Source and evaluate qualified competitive vendors who meet all compliance standards.

Choose the best vendors to provide needed services and manage contracts with these vendors.

Ensure compliance on an ongoing basis consistent with company and customer requirements.

Investigate issues that arise pertaining to assigned accounts, working to determine the root cause of the problem and developing a plan for resolution.

Track all open tasks and jobs, evaluating the quality of service delivery to ensure they are completed on time and to the customer's satisfaction.

Provide appropriate documentation, consistent with the scope of work and customer expectations.

Prepare relevant documentation for invoicing and manage any invoicing disputes.

Communicate with clients to ensure account satisfaction and professionally handle any customer complaints.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft OfficeOutlookExcelWordProblem SolvingAdaptabilityMulti-taskingLearning AgilityMotivationResults-DrivenAttention to DetailCreativityCustomer Service

Required

Proficiency in Microsoft Office, Outlook, Excel, and Word with a strong emphasis on Excel.

Ability to adapt in a fast-paced environment with excellent multi-tasking skills.

Comfort in gathering information and making decisions.

Interested in learning and growing within their career and motivated by success.

Strong drive for results.

Disciplined with strong attention to detail.

Concern for delivering work on time and to the client’s satisfaction.

A creative thinker who uses outside-the-box ideas for problem solving.

Someone who understands the importance of providing outstanding customer service to our clients.

Benefits

Healthcare plans including supplemental coverage

401(k) Plan with company match

Company

Shields Facilities Maintenance, LLC

Shields Facilities Maintenance, LLC, is a national, world-class vendor management company boasting an extensive network of vendors, customized customer relationship management software, and an operations team who possess expertise and customer service skills that are second to none in the industry.

Founded in 2012