The Millennium Group, Where Service Matters ยท 2 days ago
Account Manager
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Document ManagementOutsourcing
Insider Connection @The Millennium Group, Where Service Matters
Responsibilities
Provides new employee orientation.
Collect data for reports and prepare monthly reports.
Conduct weekly meetings with the team to ensure all service levels are being met.
Knowledge of Reprographics.
Train, monitor, and discipline employees.
Prepares employee appraisals and evaluates employee performance.
Interviews candidates for open positions.
Must be able to perform the work of those whom they oversee.
Ability to demonstrate a high level of problem-solving skills.
Ability to deal with difficult or irate customers periodically.
Maintain, review, and update the site operations manual.
Maintain a centralized employee database for mail processing, production reporting, and tracking of deliveries and pick-ups.
Interact with various vendors on the client's behalf and maintain vendor relationships.
Ensures equipment is in good working order.
Interact with the client contact daily and attend meetings as required.
Keeps the operations manager informed of operational efficiencies and potential problems.
Resolves staff interpersonal conflicts.
Other duties, as assigned
Qualification
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Required
Must have 3-5 years of Management experience in the mail, office services, and reprographics operations
Excellent administration and computer skills
Knowledge of US Postal, UPS shipping and other shipping software as needed
Able to set priorities and motivate others
Ability to lift up to 50 pounds
Must be flexible to adapt to changes and multi-task
Able to nurture and foster teamwork from subordinates and clients
Support client needs at multiple locations and be willing to travel if needed to New York, New Jersey and North Carolina
Company
The Millennium Group, Where Service Matters
The Millennium Group, a Minority and Woman Owned Business Enterprise, is a global provider of outsourced Document Processing and Workplace Services including Mail, Ship/Receive, Print, and Back Office services to businesses across every industry With scale, global expertise, integrated solutions, and innovative technology, we deliver meaningful benefits by enhancing the employee experience, delivering cost efficiencies, mitigating risk and creating tangible value across businesses worldwide.
Funding
Current Stage
Late StageCompany data provided by crunchbase