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Company

Trivium Packaging · 1 day ago

Account Manager

Chicago, IL

Full-time

Remote

Senior Level, Lead/Staff

8+ years exp

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ManufacturingPackaging Services

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Responsibilities

Manage all accounts that are assigned by the overall account and management of the day-to day relationship, including account planning, forecasting, inventory, etc.

Work cross functionally across Trivium internal teams to ensure best in class customer service.

Develop and design a customer centric driven strategy.

Increase long term customer loyalty.

Organize and lead customer collaboration and innovation workshops.

Own the communication and presentation of the Trivium value proposition.

Secure new business by commercializing new projects.

Lead or support long term supply agreement negotiations.

Identify and capture key consumer and market insights, growth opportunities and customer priorities.

Ensures assignments meet established standards and deadlines.

Manage all aspects of new customer acquisition, qualifications and commercialization.

Implement strategic sales plans to achieve corporate objectives.

Prepare and deliver sales presentations to key clients.

Obtain customer requirements and devise timely solutions.

Manage customer expectation in delivering new product solutions.

Recommend product simplification and standardization to eliminate unprofitable items.

Represent company at trade association meetings to promote products.

Prepare periodic customer technical and sales reports showing forecasts, sales volume, potential sales, and areas of proposed client base expansion.

Monitor and evaluate the activities and products of the competition.

Recommend budget, expenditures, and appropriations for research and development work.

Identify and attend relevant professional development training.

Travel to customer sites and Trivium production facilities.

Expected travel: 50-75%

Perform all other job duties as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

B2B industrial salesCustomer account managementNegotiation techniquesBusiness strategy developmentSales budget managementJoint business planningMicrosoft OutlookMicrosoft WordMicrosoft ExcelMicrosoft PowerPointCustomer insightsHighly organizedMotivated self-starter

Required

Bachelor's degree from a four-year college or university and minimum 8 years of B2B industrial sales, managing customer accounts, preferably with industrial-oriented food packaging.

History of delivering customer value, working as a trusted advisor with clients.

Proven track record of generating revenue/profit growth.

Ability to effectively manage sales’ budgets.

In-depth involvement in business strategy development as well as linking strategy to execution.

Highly skilled in negotiation techniques.

Ability to build strong relationships across multiple functions with internal and external customers and team.

Ability to work with Microsoft Outlook, Word, Excel (pivot-table experience a plus) and PowerPoint.

Positive attitude, strong work ethic, and integrity.

Highly organized and motivated self-starter.

Experience in customer collaboration and joint business planning – how to work with customers to drive profitable growth and formulate business solutions based on customer insights.