Be an early applicantLess than 25 applicants

Company

Optum · 14 hours ago

Account Manager Client Services - National Remote

Fort Worth, TX

Full-time

Remote

Mid Level

$70K/yr - $138K/yr

3+ years exp

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EducationHealth Care

H1B Sponsor Likely

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Responsibilities

Act as outward facing resource for assigned accounts with daily interactions with clients, consultants, brokers and leaders both internal and externally

Responsible for managing the day - to - day operational functions of multiple customers in the areas of Implementation / onboarding new customers, escalated member / client concerns, benefit design setup and changes, product / program implementation and other service delivery projects to ensure operational quality and client satisfaction

Work closely with Account Executives to build relationships and fully represent client(s) internally and also represent OptumRx to the client(s), consultants, brokers and all external entities

Collaborate with multiple layers of operational teams in a complex matrix driven organization to ensure quality service delivery for the clients you serve

Prioritize multiple tasks in a fast-paced complex environment

We welcome an investigative personality who is interested in finding answers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Pharmacy Benefit ManagementAccount ManagementRx ClaimMicrosoft WordMicrosoft ExcelMicrosoft PowerPointMicrosoft OutlookSix Sigma certificationCertified Pharmacy TechnicianServiceNowProject Management

Required

3+ years of Pharmacy Benefit Management (PBM) experience

3+ years of Account Management experience

Intermediate level of proficiency with Rx Claim

Intermediate level of proficiency with Microsoft Word, (creating, editing, copying, pasting, saving, sharing, etc. in documents)

Intermediate level of proficiency with Microsoft Excel ((creating, editing, sorting, filtering, manipulating data, and analyzing data in new or existing spreadsheets / reports)

Intermediate level of proficiency with Microsoft PowerPoint (the ability to create spreadsheets - to sort, filter, and analyze data; the ability to create documents - use of spelling and grammar check; the ability to create presentations - ability to convert into graph / chart to present)

Intermediate level of proficiency with Microsoft Outlook (sending / receiving emails, managing calendars, and scheduling meetings)

Ability to travel up to (estimated) 10% of the time (Domestic) across the United States

Ability to work any 8-hour shift between the hours of 8:00 AM - 5:00 PM

18 years of age or older

Preferred

Project Management experience OR Six Sigma certification

Certified Pharmacy Technician

ServiceNow experience

Benefits

Comprehensive benefits package

Incentive and recognition programs

Equity stock purchase

401k contribution

Company

Optum

Glassdoor

3.6

Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.

Founded in 2011

Eden Prairie, Minnesota, USA

10001+ employees

https://www.optum.com/

H1B Sponsorship

Optum has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (470)

2022 (822)

2021 (646)

2020 (458)