HRS Group ยท 2 hours ago
Account Manager Meetings & Groups
United States
Full-time
Remote
Mid Level
Maximize your interview chancesHospitalityInformation Technology
Insider Connection @HRS Group
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Review meeting and group requests
Support event planners and bookers by phone or email in sourcing, planning, booking, and paying for groups, meetings and events making use of HRS technology
Providing excellent advice with regards to their meeting & groups requirements
Ensure outstanding booking experiences for planners and bookers
Participate in customer meetings to ensure change management and strategy adoption amongst meeting planner
Support Supplier Solution Teams to onboard and register selected Supplier on booking platform
Support Sales and Procurement driving sales activities and engagement with potential new customers
Roll out booking technology in new markets
Negotiate rates and conditions with hotels to exceed the customer expectations and present best competitive offers
Achieve appropriate benchmarking metrics as per client or company requirement
May participate in program re-negotiations or cancellation negotiations, as required
Ability to build customer relationships through mutual trust, respect and understanding also to proactively identify further business opportunities for HRS Meetings, Groups and Event Service
Drive event planners to raise the online adoption and self-service use of the meeting & groups service, educating and supporting their change management process
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Commercial Education
Experience in the meeting & groups, conferences and/or booking departments within hospitality industry
Good knowledge of the hotel industry and meeting & groups standards
Ability to communicate effectively and professional with all levels of management and clients and to maintain lasting relations
Excellent communication and negotiation skills in both ways: Understanding 'pain and gain' of the customer and presenting best possible solutions
You enjoy high performance and fast changing environments
You possess a high degree of self-motivation, pro-activeness, forward thinking and assertiveness
Fluency in English, spoken and written
Empathy, authenticity, integrity, commitment, resilience, respect, and tact in dealing with employees, business partners and other stakeholders
Benefits
All necessary work equipment
Mobility
Annual or multi-year bonus
Company
HRS Group
The HRS Group is a global tech company with a focus on business travel.
Founded in 1972
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Will Pinnell
Senior Vice President and Managing Director of the Americas
Recent News
MarketScreener
2024-04-12
2024-04-11
Company data provided by crunchbase
