CARET · 1 day ago

Accounting Analyst, Order to Cash

San Diego, CA

Full-time

Remote

Mid Level

$65K/yr - $75K/yr

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Shaina Thomason

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Responsibilities

Drive collections from customers resulting in reduced DSO and reduced customer credits

Increase the percentage of customers paying via low-cost payment methods (i.e. ACH) and the percentage of customers paying via auto payment/auto draft

Assist with generating and distributing invoices and cash application of customer payments as needed

Reconcile accounts to ensure that all payments are accounted for and properly posted.

Serve as the primary point of contact for customer questions, by researching and resolving billing, and payment queries.

Maintain and update customer records to ensure timely and accurate invoice and dunning message delivery and proactively ensure customer payment information remains up to date

Generate recurring customer account aging and activity reports to ensure alignment and accountability with team leadership.

Accurately apply cash payments to customer accounts based on remittance advice, check stubs, wire transfers, credit card or ACH transactions.

Review and resolve discrepancies in payments, such as overpayments, underpayments, or misapplied payments.

Assist with month-end closing and account reconciliations.

Collaborate with other departments to ensure smooth invoicing and payment processes.

Support audits and provide necessary documentation as required.

Assist with credit and collections functions, including credit risk analysis and reporting.

Maintain compliance with financial policies and procedures.

Qualification

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Accounts ReceivableNetSuiteSalesforce.comMicrosoft ExcelAccounting degreeB2B sales experienceBasic accounting principlesConfidentiality handling