AgreeYa Solutions · 19 hours ago
Accounting Specialist I
United States
Contract
Remote
Entry Level
$20/hr - $25/hr
1+ years exp
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Responsibilities
Resolves escalated client issues/disputes using problem solving skills
Researches issues which includes contacting internal client business groups to determine resolution Business to Business customer service for internal & external customers (inbound/outbound inquiries)
Provides account reconciliations to include contract versus invoice and payment application
Attend critical calls to review book of accounts assigned, discuss balances due, and payment status on delinquent accounts
Meet monthly Department A/R Goals and Service Level Agreements (SLA)
Review and validate disputes, process credit memos, billing adjustments, and correct billing errors as needed
Collect on outstanding balances, which could include short pays/deductions in error and follow up on delinquent accounts, including Bad Debt Write-Offs and escalating collection efforts as needed
Responsible for handling all correspondence from internal and external clients timely
Works with Cash Application Team to ensure proper application of customer payments
Updates management on potential issues Makes recommendations on resolution and ways to prevent future issues, after root cause evaluation
Organize priorities to meet deadlines and meet client expectations
Acts as a Subject Matter Expert (SME) for Collections Specialists
Contribute on projects, process, and systems to drive continuous improvement
SOX and Audit Compliant
Qualification
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Required
Minimum 1-year experience as a Collections Specialist, or similar role
Excellent Written and Verbal communication Skills
Strong analytical & critical thinking skills
Strong working knowledge in Microsoft Office – Excel (Intermediate)
Ability to work independently and to adapt to a fast-changing environment
Strong Customer Service Skills
Strong attention to detail
Self-Motivator while actively participating in a team environment
Consistently exceeds department SLA and Goals
High School Diploma or equivalent
Preferred
Some college
Minimum 2 years of experience in a finance, customer service or collection, or contracting background
Knowledge of Oracle ERP system
Cognos Analytics reporting tool
Advanced Excel knowledge
Dealership Knowledge
Benefits
Dental insurance
Health insurance
Vision insurance
Company
AgreeYa Solutions
AgreeYa Solutions is a global provider of software, solutions, and services
1001-5000 employees
H1B Sponsorship
AgreeYa Solutions has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (33)
2022 (67)
2021 (70)
2020 (115)
Funding
Current Stage
Late StageLeadership Team
Ajay Kaul
Managing Partner
Recent News
Yahoo Finance
2024-05-23
2024-04-08
Company data provided by crunchbase
