Stride, Inc. · 10 hours ago
Accounts Receivable Analyst
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Responsibilities
Manage the Institutional line of business portfolio customer receivables and work to maximize Stride’s cash flow and reduction of DSO by solving customer payment issues
Full cycle of Accounts Receivable past due balances, including research, analysis, and account reconciliations
Work with manager to develop and maintain meaningful Accounts Receivable reporting and conduct monthly meetings with internal business leadership
Analyze trends and suggest process improvements and innovative solutions on behalf of the customer experience and sales needs
Contact customers and schedule resolution sessions to understand the order-to-pay cycles of our customers
Resolve invoice discrepancies to ensure timely and accurate receivables
Act as the voice of the customer for our top tier customers and sales teams, reporting and acting on observed areas for improvement
Manage internal and external Accounts Receivable inquiries promptly and professionally
Maintain positive customer relationships by responding timely and accurately to inquiries and requests for information
Understand the Stride billing processes to provide guidance to customers, identify defect, and drive resolution upstream of AR
Manage billing team email box and Salesforce cases to ensure timely follow-up and resolution of internal and external inquiries
Demonstrate a sense of urgency and proactive approach with the ability to meet deadlines and analyze a high volume of A/R activity
Adhere to department Collections Escalation Policy by escalating issues per policy and request account suspensions for delinquent customers
Track and ensure the prompt resolution of disputed items
Prepare month end close schedules, accruals, journal entries, G/L account reconciliations, accounting activity reconciliations, and audit support to ensure SOX controls compliance
Prepares and maintains a monthly manual aging to report on past due balances used to determine CECL allowance
Demonstrate effective decision-making skills, applying critical thinking to understand short-term and long-term impact
Crosstrain with billing team members to act as back-up support for team members
Maintain accurate and updated procedures and support process improvement
Apply core competencies including Effective Communication, Accountability, Prioritization, Ownership, Technical Acumen, Operational Excellence, and Proactiveness
Support Billing activities as needed to include assistance in the preparation of billing support data analysis.
Works and interacts with other groups within Stride to ensure accurate billing, and or accurate applications of payments received e.g., Systems, Client Services, Operations, Sales
Maintain daily cash receipts, accessing daily bank information to identify lines of business for cash application
Qualification
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Required
3-4 years of Collections experience
Advanced Excel skills
Salesforce
NetSuite
Computer literate in Microsoft Office, Windows 10
Aptitude to multi-task effectively and prioritize work in a fast-paced work environment with daily/monthly deadlines
Prior exposure to SOX controls and the ability to quickly and appropriately respond to external Auditor inquiries a strong advantage
Highly ethical professional with strong business acumen
Ability to be exacting, thorough and with a high level of attention to detail, while still meeting deadlines
Analyze and resolve problems, offer sound solutions where needed
Strong teamwork
Excellent written and oral communication skills
Ability to clear the required background check
Preferred
Bachelor’s degree (preferably in accounting)
Understanding of accounting and/or revenue processes
Understanding of SOX compliance
Benefits
Health benefits
Retirement contributions
Paid time off
Company
Stride, Inc.
At Stride, Inc. we support learners of all ages with inspired teachers and personalized experiences. Everything comes back to learners.
H1B Sponsorship
Stride, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (10)
2022 (13)
2021 (22)
Funding
Current Stage
Public CompanyTotal Funding
$20M2011-04-01Post Ipo Equity· Undisclosed
2007-12-13IPO· nyse:LRN
2003-04-03Series Unknown· $20M
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