Central Garden & Pet · 1 day ago
Accounts Receivable Specialist - Collections (Work From Home in Boise)
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Responsibilities
Works high volume customer collection calls and/or correspondence to collect delinquent customer balances on an assigned customer portfolio
Collections of disputed/unauthorized customer deductions
Provides customer service regarding collection issues as it pertains to anything that a customer requests or needs to ensure payment of past due balances.
Work and continuously monitor the order release queue where customer orders stop for review
Ensures monthly reporting to direct supervisor with full participation in monthly aging meetings to review the status of the past due balances and aging credits for all accounts within the assigned portfolio.
Prepare final demand letters and/or work out payment plans for customers with delinquent balances as appropriate. Coordinate the placement of accounts to 3rd party collection agencies on an as needed basis.
Prepares customer account statements on a monthly basis.
Processes AR transactions including offsets of debits and credits, offset on account payments against open invoices, etc.
Performs other assigned tasks and duties necessary to support the ITC Department including supporting internal and external audit requests
Maintain the integrity of the customers’ accounts and the reporting requirements of the company
Qualification
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Required
3-5 years of high volume Accounts Receivable and corporate collections
Self-starter that works well in a fast paced environment with firm deadlines; results oriented
Ability to work in a heavily metric driven organization
Strong customer service and communication skills (both written and verbal)
Strong interpersonal and analytical skills
Strong follow up skills and strong sense of urgency
Strong attention to detail and documentation, goal oriented with sound problem solving skills
Possess process improvement mindset with a desire to consistently look for ways to improve efficiency and service
Accountability and reliability
Proficient in Microsoft Word and Excel
Perform multiple tasks effectively and adapt to a changing environment
Able to work both independently and as part of a team
Ability to work in a constant state of alertness and safe manner
Other – candidate should have the highest integrity and character and possess finance experience and business sense. Must be able to follow processes and collaborate cross-functionally
Preferred
SAP or other mainframe experience
Basic understanding of internal controls including SOX requirements
Consumer products experience
Experience in shared service environment
Knowledge of the mechanics of filing claims on bonds and liens
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Free Life and Disability Insurance
Health and Dependent Care Flexible Spending Accounts
401k with 3% company match and annual profit-sharing bonus!
Paid vacation, holidays and sick time
Employee Assistance Program
Discount on Pet supplies, cell phones, movie tickets, gym memberships, and more!
Education Assistance
Referral Program with cash bonus
Company
Central Garden & Pet
Central Garden & Pet is a market leader in the Garden and Pet industries.
Funding
Current Stage
Public CompanyTotal Funding
unknown1993-07-15IPO
Recent News
2024-12-18
2024-12-17
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