50 applicants

Company

Steno · 4 days ago

Accounts Receivable Specialist

Remote (United States)

Full-time

Remote

Entry Level

$20/hr - $25/hr

1+ years exp

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Document ManagementLegal

Growth Opportunities

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Responsibilities

Spend the majority of your time reaching out to clients via email and phone to effectuate the collections process

Send monthly statements of account to clients

Correspond with contacts at client firms to verify payment status, payment information, maintain good account standing, and when necessary, resolve outstanding account issues while maintaining a positive customer relationship

Communicate cross-functionally with billing and account management team to reconcile billing issues

Provide excellent and hospitable customer service

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Accounts ReceivableCollectionsExcelGoogle WorkspaceLookerZendeskHubspotSlackZoomHospitality MindsetCourt Reporting Knowledge

Required

1+ years of A/R and collections experience; a hospitality mindset is key!

Comfortable working on the phone throughout the day reaching out to clients to build relationships and make collections.

Amazing Excel skills (a must!)

Thrive while operating independently and dealing with ambiguity.

Very comfortable with digital productivity tools like Google Workspace, Slack, and Zoom.

Critical thinker–someone who is creative and can come up with new and innovative solutions to day-to-day challenges.

Ability to work through highly-detailed processes at an efficient pace while staying organized.

Desire to work with a fast-paced and quickly growing tech start-up and enthusiasm about the opportunity for growth within the company.

Preferred

Bonus if you have 1+ years of experience working in the Court Reporting or similar industry!

Bonus points if you’re familiar with tools like Looker, Zendesk, or Hubspot!

Knowledge of the court reporting industry is a huge plus!

Benefits

Monthly performance bonus

Health, Vision, & Dental Benefits - generous company-sponsored health plans for both employees and dependents, including comprehensive vision & dental

Wellness/Mental Health - shared benefits to be used among employees and families

Flexible Paid Time Off - allowing employees to find balance in their lives

Options of Equity - we know our success is nothing without our team

Access to a 401k through Guideline

A home office setup and a monthly stipend to offset internet and phone costs