WorkatHome-JobBoard · 6 hours ago

Acct Exec 3, Enterprise Direct Sales - GovEd

Grand Rapids, MI

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Develop and execute a comprehensive sales strategy for the government and education sectors.

Creates and delivers face-to-face sales presentations that demonstrate knowledge of the latest Comcast products and services. Sells with goals of exceeding departmental financial and unit targets. Stays abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Develops sales territory, including cultivation of local partnerships and organizational affiliations. Actively generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, customer referrals and partner relationships. Actively seeks ways to promote and position the Comcast brand within territory.

Retains customer base by delivering on the Comcast Credo, ensuring a superior customer experience. Maintains and builds customer relationships to drive customer retention; works with internal teams to ensure operational efficiencies and service levels that meet and exceed customer expectations through strong customer service orientation with excellent follow up.

Maintains accurate and quality sales records and prepares sales and activity reports, as required.

Attends out-of-office meetings with customers on a regular basis and demonstrates excellent verbal and written skills and skill in presenting, persuading and negotiating.

Demonstrates some knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Qualification

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Sales StrategyFace-to-Face PresentationsLead GenerationCustomer Relationship ManagementNetwork Design KnowledgeProspectingCustomer Service OrientationE-rate Contracting Knowledge

Required

Bachelor's Degree

5-7 Years of relevant work experience

Proven track record of success in enterprise sales

Deep understanding of the government and education sectors

Ability to develop and execute a comprehensive sales strategy for the government and education sectors

Ability to create and deliver face-to-face sales presentations

Ability to actively generate new leads through various prospecting activities

Ability to maintain and build customer relationships to drive customer retention

Excellent verbal and written communication skills

Skill in presenting, persuading and negotiating

Knowledge of Network Design, MAN technologies & designs including DSx, OC-x, WDM, Ethernet, Internet Technologies, Functionality & Services, Voice Network Technologies (including VoIP), Data Networking Technologies, Functionality & Services (LAN, MAN, WAN, VPN), Networking Protocols (with an emphasis on Layers 1,2, & 3), Customer Premise Equipment (voice & data), Business Continuity/Disaster Recovery concepts and E-rate Contracting Processes and Procedures

Consistent exercise of independent judgment and discretion in matters of significance

Ability to work nights and weekends, variable schedule(s) and overtime as necessary

Regular, consistent and punctual attendance