Admin 1 - Customer Service @ Maximus | Jobright.ai
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Maximus · 3 hours ago

Admin 1 - Customer Service

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Business Process Automation (BPA)Consulting
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Insider Connection @Maximus

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Assist with maintaining and reviewing case files, filing electronically, and making inbound and outbound calls with customers.
Sort, screen, and distribute incoming and outgoing mail.
Escalate non-routine customer issues to tier 2 Admins.
Working in a team environment, communicate and coordinate with colleagues, as necessary.
Additional duties as assigned by leadership.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Internet speed 20mbpsMinimum 5mbps upload speedWi-Fi connectivityEthernet connectivityPower source

Required

High School Diploma or equivalent.
0-2 years of experience.
Ability to work a schedule of 10:30am - 7pm EST Monday - Friday required
Internet speed of 20mbps or higher required / 50 Mpbs for shared internet connectivity
Minimum 5mpbs upload speed
Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router
Private work area and adequate power source
Must currently and permanently reside in the Continental US

Benefits

Health insurance coverage
Life and disability insurance
A retirement savings plan
Paid holidays
Paid time off

Company

Providing government technology services, digitally enabled customer experiences, and clinical health services that change lives.

Funding

Current Stage
Public Company
Total Funding
$7.93M
2010-12-09Post Ipo Equity· $7.93M
1997-06-13IPO

Leadership Team

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Bruce Caswell
President and Chief Executive Officer
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Elisabeth Schmidt
Senior Vice President
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Company data provided by crunchbase
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