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FloHawks Plumbing And Septic · 3 days ago
Admin Assistant
Olde West Chester, OH
Full-time
Onsite
Entry, Mid Level
2+ years exp
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Insider Connection @FloHawks Plumbing And Septic
Responsibilities
Prepare daily route summaries and manifests for FST Team prior to on-duty time.
Review and approve daily work orders in the Transportation Supervisor Portal and any customer specific portals as may be required.
Review daily FST paperwork including service location profiles, work completion forms and manifest for completeness. Assure customer signatures are captured where required.
Properly scan and file paperwork for billing submittal.
Manage paperwork submittal for remote locations as required.
Verify customer check-in/out where required for services.
Post daily work orders and billing for industrial segment.
Create credit memos as needed to correct billing errors.
Create and submit CRM change requests for any account updates required.
Maintain waste hauling and disposal permits.
Maintain adequate inventory of supplies to support the team including PPE, tools, equipment, office supplies, and manifests.
Create purchase orders for supplies, services, and disposal.
Process invoices.
Maintain data and reporting as required.
Answer incoming phone calls, emails, and support the customer service process.
Compose professional office and company-wide communications.
Provide excellent customer service and communicate courteously and professionally with fellow team members, management, clients, and vendors.
Work cooperatively with managers and peers across multiple departments and locations.
Maintain an accurate and complete paper and electronic filing system.
Provide guidance and assistance to personnel in office needs.
Research as needed on behalf of customers, auditors, regulatory agencies, and management.
Accept COD payments and process them correctly when needed.
Lead by example in abiding by all regulations, policies, work procedures, and instructions.
Demonstrate cooperation with all safety rules and use all appropriate safety equipment.
Qualification
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Required
Team player with a positive, professional attitude.
Ability to meet deadlines and maintain poise under pressure.
Excellent organization skills and attention to detail.
Ability to interact with all levels of management.
Excellent written and verbal communication skills.
Analytical mindset.
Proficient in Microsoft Excel & Word.
Strong attention to detail in checking for incorrect data and comparing work orders to reports.
Professional appearance and demeanor.
Ability to work in general office conditions.
Light lifting and bending when working.
Two (2+) plus years of experience in general office functions (Required).
High school diploma or equivalent (Required).
Preferred
Experience with Access, PowerPoint, and Outlook (Preferred).
Previous experience in a billing role (Strongly Preferred).
Company
FloHawks Plumbing And Septic
FloHawks Plumbing And Septic is your one-stop shop for septic pumping, septic inspections and repair and maintenance of septic systems.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2020-09-03Acquired· by Liquid Environmental Solutions
Company data provided by crunchbase
