91 applicants
Grand View Lodge · 2 days ago
Administrative Assistant - Owners Relations
Nisswa, MN
Full-time
Onsite
Entry Level
Wonder how qualified you are to the job?
Maximize your interview chancesTourismTravel
Insider Connection @Grand View Lodge
Responsibilities
Manage phone calls, emails, and other forms of communication with property owners.
Maintain and update owner records and databases.
Prepare and distribute correspondence, reports, and other documents as needed.
Serve as the primary point of contact for property owners, addressing their inquiries and concerns promptly and professionally.
Coordinate and schedule meetings, events, and appointments with property owners.
Assist in resolving owner issues and complaints, escalating to the appropriate department when necessary.
Assist in planning and organizing owner events, including meetings, social gatherings, and other activities.
Coordinate logistics, such as venue booking, catering, and materials preparation for owner events.
Maintain accurate records of owner interactions and communications.
Prepare and distribute regular reports on owner relations activities and feedback.
Assist in the development and implementation of policies and procedures related to owner relations.
Collaborate with other departments to ensure seamless service delivery to property owners.
Provide support for special projects and initiatives as assigned.
Other duties as may be assigned
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Excellent communication and interpersonal skills.
Strong organizational and time-management abilities.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Ability to handle confidential information with discretion.
Problem-solving skills and attention to detail.
High school diploma or equivalent; associate or bachelor’s degree preferred.
Previous experience in administrative support or customer service roles
Company
Grand View Lodge
Grand View Lodge is a hospitality company offering wedding and meeting services.
Founded in 1916
501-1,000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase
