100 applicants

Company

Duke University Health System · 1 week ago

Administrative Assistant

Durham, NC

Full-time

Onsite

Entry Level

2+ years exp

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H1B Sponsor Likely

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Responsibilities

Supervise, provide education, and coordinate work for three or more designated staff to support GI subspecialties as the subject matter experts.

Serve as principal source of information to direct staff including training of direct staff to support onboarding an continuing education.

Facilitation and escalation process of schedule change requests (SCR).

SCRs within 45 days are managed by the SA team.

SCRs for 45 days or more are managed by the Duke Health Access Service Team (DHAS).

Collaboration in the monitoring of the following: MaestroCare pools, including P GI ACCESS COORDINATOR.

Advise supervisor as to the status of current activities and problems; make recommendations for solution to problems identified and execute solution autonomously.

Provide input to performance appraisal process and the hiring and firing of staff.

Provide backup Staff Assistant support when needed.

Management of urgent endoscopy procedure requests sent to P GI ACCESS COORDINATORS. Including high-priority diagnoses requiring urgent scheduling within one month.

Compile and manipulate data, summarize findings and write reports or portions of reports, inclusive of review and audit of the Staff Assistant monthly provider schedule audits.

Management of specific patient requests by Gastroenterology (GI) providers to ensure exceptional care and prioritized access sent to P GI ACCESS COORDINATORS.

Management of provider block release/thaw process for endoscopy procedures, held slots, and outpatient clinic templates.

Utilization of open clinic and endoscopy procedure templates for urgent patient referrals or provider requests for established patients.

Ad Hock: Completion of special project assignments as developed by the GI Operational Leadership and assigned by management.

Qualification

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Administrative support experienceData compilationReport writingStaff supervisionTraining skillsCollaboration skillsProject management

Required

High school education or equivalent.

Two years of administrative support experience of increasing variety and/or complexity.

Company

Duke University Health System

Glassdoor

3.7

World-class academic and health care system

Founded in 1925

Durham, North Carolina, USA

10,001+ employees

http://dukemedicine.org

H1B Sponsorship

Duke University Health System has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (16)

2022 (25)

2021 (12)

2020 (6)