Mount Sinai Health System · 9 hours ago

Administrative Assistant I (Verification Coordinator) - Surgery

United States

Full-time

Remote

Entry Level

$22.10/hr - $36.37/hr

2+ years exp

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Responsibilities

Reviews appointments scheduled for all locations and all providers to ensure appointments are complete and coverage is active.

Review and clear all registration edits in Patient and Charge Review Work queues pre and post visit.

Review patient plan benefits and out of pocket responsibility.

Contact insurance companies for eligibility and benefits that cannot be verified via RTE in Epic

Verify eligibility and benefits at time of service for TOS changes made by the patient.

Verify eligibility and benefits for same day add-on appointments.

Update insurance information and ensure coverages are attached to the visit.

Attach insurance information if missing from visits.

Review if authorization or referrals are required for visits and advise practice to notify patients.

Confirm that all patient estimates have been completed.

Review if visit reason (if provided) is matched to the correct provider specialty.

Review for correct visit type (Follow-up vs Post-op).

Verify for out of network benefits if an appointment is made under coverage the provider is non-participating with.

Update appointment notes for front desk staff for any issues.

Verify Occupational Therapy benefits for same day and upcoming appointments.

Correspond with the Access Center regarding issues with appointments created.

Verify Workers’ Compensation & No Fault coverage.

Update copayment information for each visit.

Perform other related duties as necessary.

Qualification

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Administrative experienceMedical office experienceEligibility verificationAppointment schedulingAssociates Degree