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LanceSoft, Inc. · 2 days ago
Administrative Assistant Specialist
Irvine, CA
Full-time
Onsite
Mid Level
3+ years exp
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Responsibilities
Following established procedures, perform a variety of administrative responsibilities.
Administer and process customer purchase orders by reviewing Customer Service Administrators’ flow down instructions for product requirements to existing terms and conditions of purchase orders or maintenance agreements.
Establish and maintain relationships with customer-facing teams through courteous and efficient servicing of customer requests.
Prepare, and submit correspondence in response to customer requests. Maintain an appropriate level of confidentiality regarding customer and company matters.
Generate and process standard spares quotes in a timely manner and coordinate with price estimating.
Coordinate with various functions of the company on customer issues. Prioritize requests and commit to reasonable production and/or provisioning lead-time.
Release repairs to production when customer approval is received by submitting work order to scheduler and updating sales order.
Enter and manipulate data on spreadsheet, database, or file management programs and perform a broad range of typing projects with a high degree of accuracy and speed.
Manage customer portals, including downloading purchase orders, updating purchase order status, and expedite requests.
Set priorities and procedures for accomplishing work. May be required to delegate portions to others or help and support others.
Collect data, conduct research, and compile information using a variety of mathematical calculations for a broad range of reports and projects.
Conduct inquiries into specific problems, such as delays, to ensure objectives are being met.
Communicate potentially negative situations to management in a constructive manner.
Read mail, highlight action or important items, attach relevant files or information before distributing. Respond to routine correspondence or draft routine responses for review and signature.
Ability to accurately type 55 wpm, where applicable. Personal computer skills required.
Qualification
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Required
Minimum of three years of increasing in complexity of administrative duties related office experience or demonstrated ability to perform described responsibilities
High School diploma or education certificate in applicable functional area preferred
Thorough knowledge of office equipment, administrative procedures and/or terminology in functional area
Proficient with Microsoft Suite software
Must demonstrate effective verbal, written and interpersonal communication skills
Ability to work effectively with others and be a participative team player
Preferred
Working knowledge of R-Card preferred
Client knowledge is preferred
WAWF knowledge is preferred
CAV knowledge is preferred
Ability to accurately record meeting proceedings, where applicable
Excellent Microsoft Excel skills, including Formula, Vlookup, and pivot table
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization, and a pioneer in providing premium end-to-end Global Workforce Solutions and IT Services to diverse clients across various domains.
1,001-5,000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (20)
2022 (22)
2021 (46)
2020 (69)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase
