First Citizens Bank · 3 hours ago
Administrative Business Analyst II - Digital Channel Operations (Remote)
Raleigh, NC
Full-time
Remote
Mid Level
$70K/yr - $108K/yr
3+ years exp
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Responsibilities
Data Analysis - Sources, compiles, and interprets data. Analyzes data for accuracy and efficiencies, effectively communicates analysis output.
Operational Support - Provides daily support for business operations by responding to inquiries, identifying issues, and working to improve standard practices. Assists in implementing recommended modifications and enhancements. May serve as an analytics resource to wider organization or business units.
Identifying Objectives - Determines overall business needs through analysis and reporting. Suggests strategies to achieve company and department goals. Assists in creating specifications, project plans, or other forms of documentation to communicate business initiatives to wider work group.
Reporting - Produces reports based on data analysis, industry trends, and process capabilities. Conveys patterns, problems, and areas of improvement.
Create agendas, track action items, facilitate meetings, and escalate issues as they pertain to Vendor bi-weekly meetings
Own all Vendor communications
Handle contract and cost tracking
Perform monthly operations reviews & vendor scorecards
Manage day-to-day administration of Jira tickets within the Digital Channel Operations teams
Perform Digital Channel Operations monthly reporting
Qualification
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Required
Bachelor's Degree and 3 years of experience in System Support or Analytics OR High School Diploma or GED and 7 years of experience in System Support or Analytics
Preferred
Strong project management skills
Communication & collaboration skills
Ability to lead meetings and manage multiple projects across teams
Ability to report across several lines of business and technology
Vendor management
Contract/cost reporting
Experience working in fast-paced environment
Background in financial services
Benefits
Comprehensive benefits program
Customized offerings
Benefits designed to support families
Company
First Citizens Bank
First Citizens Bank provides banking services, essential business and professional services, wealth management capabilities, and more.
10,001+ employees
H1B Sponsorship
First Citizens Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (4)
Funding
Current Stage
Public CompanyTotal Funding
$33M2021-05-07Post Ipo Debt· $10M
2018-08-29Post Ipo Debt· $23M
1986-10-31IPO· nasdaq:FCNCA
Leadership Team
C
Craig Nix
Chief Financial Officer
E
Ed Willingham IV
Chief Operating Officer
Recent News
2024-10-31
2024-10-17
2024-05-21
Company data provided by crunchbase
