Ritchie Bros. · 5 hours ago
Administrator, Mobile Dev
Westchester, IL
Full-time
Remote
Entry, Mid Level
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Responsibilities
Administer mobile device management platforms
Manage all corporate mobile devices
Level 2 troubleshooting of Network and Sync issues related to mobile devices
Utilize ServiceNow to track and report on mobile device issues
Execute against incident/request on daily basis in compliance with business defined SLAs.
Work with vendor in deployment/testing/maintenance of mobile devices.
Understanding of network infrastructure necessary to support mobile devices
Build and maintain strong, long-lasting customer relationships
Work closely with the mobility team to define and deploy standards
Evaluate new hardware solutions to determine if there are any improvements over the current experience
Manage carrier invoicing
Support order and manage deployment of new and replacement hardware
Qualification
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Required
Administer mobile device management platforms
Manage all corporate mobile devices
Level 2 troubleshooting of Network and Sync issues related to mobile devices
Utilize ServiceNow to track and report on mobile device issues
Execute against incident/request on daily basis in compliance with business defined SLAs.
Work with vendor in deployment/testing/maintenance of mobile devices.
Understanding of network infrastructure necessary to support mobile devices
Build and maintain strong, long-lasting customer relationships
Work closely with the mobility team to define and deploy standards
Evaluate new hardware solutions to determine if there are any improvements over the current experience
Manage carrier invoicing
Support order and manage deployment of new and replacement hardware
Must have solid understanding of mobile device management platforms (SOTI/Intune)
Must have excellent communication (oral and written) and interface effectively with all levels of management as well as the technical team, and concisely, logically and accurately present issues verbally and in written format
Strong problem-solving, and leadership skills
Must be a strong team player and have good interpersonal and collaborative skills
Must possess excellent organizational, time management, judgment, and decision-making skills
Ability to manage multiple tasks
Reliable, self-motivated, and focused on high quality delivery of work products; willing to accept responsibility and accountability
Outstanding motivational, people and task management skills
Preferred
Experience with Honeywell handheld scanners
Benefits
Health insurance
401K
STD/LTD
Life Insurance/AD&D
Paid holidays
Vacations
Company
Ritchie Bros.
Established in 1958, Ritchie Bros.
Founded in 1958
1,001-5,000 employees
Funding
Current Stage
Public CompanyTotal Funding
$500MKey Investors
Starboard Value
2023-01-23Post Ipo Equity· $500M
1998-03-10IPO· undefined
Leadership Team
Ravi Saligram
Chief Executive Officer
Sharon Driscoll
Chief Financial Officer
Recent News
2023-08-18
2023-07-11
Company data provided by crunchbase
