Centurion Consulting Group, LLC · 3 hours ago
Adoption Change Management Consultant
United States
Full-time
Remote
Mid, Senior Level
5+ years exp
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Responsibilities
Identify and assess stakeholders impacted by the EV6 upgrade across departments, with a focus on Finance, HR, and IT.
Understand change impacts for each stakeholder group to tailor communication and engagement strategies.
Engage key stakeholders to gather input on required training and documentation needs.
Support stakeholder alignment efforts throughout the planning and execution phases.
Develop a detailed communications plan to support the adoption of the EV6 environment, covering pre-launch, launch, and post-launch phases.
Craft and distribute communications through various channels (email, intranet, etc.) to ensure all impacted users are informed.
Translate technical system updates into user-friendly language to increase engagement and understanding.
Maintain communication recipient lists and ensure alignment with Amentum’s communication standards.
Develop end user documentation, including updated procedures and system interaction guides tailored to the EV6 functionalities, calling out both new and existing procedures.
Ensure documentation aligns with the roles and responsibilities of different user groups across Finance, HR, and IT.
Capture key changes from EV5 to EV6 to provide clear, actionable procedures for cross validation activities (e.g., payroll periods).
Collaborate with project leads to ensure that procedures meet Amentum’s operational standards and are suitable for future onboarding and reference.
Design and implement a comprehensive training plan to upskill users on new EV6 functionalities.
Schedule and facilitate pre-launch, launch, and/or post-launch training sessions, as appropriate (live or recorded).
Develop training materials including presentation decks, participant guides, and job aids.
Provide targeted training for project team members, operational staff, and end users to ensure smooth system adoption.
Ensure hypercare support is available during the initial post-launch period to address any user issues or training gaps.
Participate in regular project meetings with the EPMO and other key stakeholders to stay updated on progress and provide change management input.
Identifying and tracking information related to key metrics and success measures for user adoption
Collaborate with IT and cybersecurity teams to mitigate adoption risks, including those associated with outdated technologies.
Ensure documentation of lessons learned and contribute to a project closure report.
Deliver original documentation and training materials to the project team to enable future updates and usage.
Qualification
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Required
Bachelor’s degree or higher
5+ years OCM/ACM experience, preferably in tech upgrades or system migrations
Expertise in developing end user documentation, training materials and communications for technical projects using mainly Microsoft products
Ability to typically work during standard ET business hours (9 AM – 5 PM)
Ability to work under ambiguity and shift as the project develops
Preferred
Prosci and/or ACMP certified
Experience with ADP, especially EV5 or EV6
Company
Centurion Consulting Group, LLC
Centurion Consulting Group, LLC, a Woman-Owned Small Business headquartered in Herndon, VA, conveniently located near Washington D.C., is a national consulting firm servicing the public and private sector by delivering relevant solutions for our client’s complex business and technology challenges.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Theresa Zandi
Principal Owner
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