94 applicants

Company

FanDuel · 1 day ago

Advanced Analytics Director

New York

Full-time

Onsite

Director/Executive

$144K/yr - $198K/yr

10+ years exp

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Fantasy SportsGaming

H1B Sponsor Likely

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Responsibilities

Deliver analytical insights and implications through the customer lens that supports and guides strategic thinking.

Leads a team of professional analysts focused on both business results as well as employee mentoring and personal growth.

Develop and implement roadmap for customer experience analytics to advance customer satisfaction, segmentation, personal development, customer retention strategies, and other key business applications.

Develop and implement roadmap for data products/models that power insights and customer experience delivery, working tightly with cross-functional business groups to deliver.

Engage and influence C-Level executives & leaders with strategic recommendations based on customer analytics.

Key leader in Voice of the Customer & Insights, supporting the integration of efforts in Customer Analytics, Data Science, Customer Research, Competitive Intelligence, Customer Service, and Advanced Analytics.

Identifies and communicates key responsibilities and practices to ensure the organization promotes a successful attitude, confidence in leadership, and teamwork to achieve business results.

Evaluate existing user journeys across all aspects of Sportsbook, including but not limited to Marketing, Product, Commercial, Engineering, Fraud and Payments.

Responsible for business case development, big data analytics and/or modeling using tools (Ex. Including but not limited to Tableau, Quantum Metrics, Amazon Redshift, Amplitude, Azure, Salesforce) as well as delivery of insights.

Quantifies significance of data variances, applies an array of statistical methods ranging from traditional to newly developing within the Big Data space.

Work closely with Product, Commercial, Marketing, Customer Service and other teams to understand analytical and reporting requirements and turn these into tracking specifications for the development teams.

Supporting the production and distribution of web data and insights across the business

Responsible for strategic business recommendations through data gathering and analytics using advanced modeling techniques to predict outcomes.

Familiarity with databases and tools such as Tableau, Salesforce, Amazon Redshift.

Uses traditional modeling techniques to build models that support decision making.

Identify gaps in data to enhance holistic storytelling of strategic initiatives and end to end customer experience journeys.

Identify and/or create metrics in the pursuit of providing a differentiated view of the customer.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer ExperienceAdvanced AnalyticsSQLTableauExcelData ScienceCustomer ResearchBig Data AnalyticsStatistical MethodsSports Betting KnowledgeCustomer SegmentationCustomer Retention Strategies

Required

Bachelor’s degree or equivalent in Mathematics, Statistics, Economics, Computer Science, Engineering, Business Analytics or another relevant discipline.

10+ years of experience in a Customer Experience, Sportsbook/Gaming and/or Analytical Role

6-8 years of experience in a leadership managerial role

Must be able to attain required regulatory Licensure(s)

Expertise with SQL, Excel and Tableau (Or similar visualization tools)

Ability to take on complicated problems and turn them into simple, analytical frameworks.

Excellent Communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.

Preferred

Master’s degree preferred.

Knowledge of Sports Betting and Online Gambling platforms is a plus.

Benefits

Medical, vision, and dental insurance

Life insurance

Disability insurance

A 401(k) matching program

Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation

Paid personal time off

14 paid company holidays

Paid sick time in accordance with all applicable state and federal laws

Company

FanDuel

Glassdoor

4.1

FanDuel is a gaming company that offers sportsbook, daily fantasy sports, horse racing, and online casino games.

Founded in 2007

New York, New York, USA

1001-5000 employees

http://www.fanduel.com

H1B Sponsorship

FanDuel has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (2)

2021 (3)