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Company

Original Job Post

Comcast · 2 days ago

Advanced Solutions Engineer 4 (Architecture & Design)

Pennsylvania, United States

Full-time

Hybrid

Senior Level

$97K/yr - $228K/yr

7+ years exp

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Responsibilities

Understands, architects, and builds end-to-end secure network solutions with additional services like WiFi, VoIP, LTE, etc.

Works in a Software Defined Networking (SDN) environment with Security (UTM/NGFW).

Understands Network Function Virtualization (VNF) concepts and strategies including Universal Customer Premise Equipment (uCPE).

Demonstrates expert level knowledge of Internet Protocol (IP) routing and switching fundamentals.

Works in a 24x7 Operations environment supporting live customers in a Tier 4 setting.

Supports both standard customers as well as large/complex customers with custom designs and configurations.

Creates custom solutions and proof of concepts (PoCs) for customers and tests those out in our lab environments.

Exercises judgment during incident management, site design, network configuration and network activation to ensure efficient use of time.

Performs deep dives and root cause analysis into customer issues looking for systemic problems.

Collaborates with Engineering and Vendor teams on resolution of systemic problems.

Coordinates and implements patches in the production environment to resolve systemic problems.

Provides feedback to and supports applications/features/products under development.

Assists with the software update process for existing applications.

Collaborates with project stakeholders to identify tool and technical requirements to support Operations. Conducts analysis to determine integration needs.

Works with Product Development team to determine if products, features, and applications fit specification and technical requirements.

Researches, writes, and edits documentation and technical requirements, including product and feature designs, evaluation test plans, test results, technical manuals and formal recommendations and reports.

Performs technical training and mentorship to junior operations/engineering teammates.

Displays in-depth knowledge of engineering and development methodologies, concepts, skills, and their application.

Communicates applicable design guidelines and provides guidance to ensure compliance.

Strong initiative to build relationships both internally and externally with minimal supervision/direction from management.

Comfortable with quarterly on-call requirements.

Consistent exercise of independent judgment and discretion in matters of significance.

Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.

Other duties and responsibilities as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

IP routingSwitchingSDNSecurityVNFUCPEIncident managementNetwork configurationOSI layer protocolsTCP/UDPEthernetWIFINetwork securityNGFWUTMDocumentationEngineering methodologiesDevelopment methodologiesNetwork activationTechnical trainingVendor collaborationProblem-solvingCommunicationMentoringRelationship-buildingInitiativeSwitching FundamentalsNetwork TopologiesRouting ProtocolsIP Addressing

Required

Bachelor's Degree

7-10 Years of Relevant Work Experience

Expert-level knowledge of Internet Protocol (IP) routing and switching fundamentals

Experience in Software Defined Networking (SDN) environment with Security (UTM/NGFW)

Knowledge of Network Function Virtualization (VNF) concepts and strategies including Universal Customer Premise Equipment (uCPE)

Experience in 24x7 Operations environment supporting live customers in a Tier 4 setting

Ability to create custom solutions and proof of concepts (PoCs) for customers

Experience in incident management, site design, network configuration, and network activation

Knowledge of OSI layer 1-7 protocols and technologies (TCP/UDP, Ethernet, WIFI, security, etc.)

Proficiency in network security (NGFW/UTM) both on premises and cloud-based

Ability to document and communicate solutions to Operations and Management

Experience in collaborating with Engineering and Vendor teams on resolution of systemic problems

Ability to perform technical training and mentorship to junior operations/engineering teammates

In-depth knowledge of engineering and development methodologies, concepts, skills, and their application

Strong initiative to build relationships both internally and externally

Comfortable with quarterly on-call requirements

Ability to work nights and weekends, variable schedule(s) and overtime as necessary

Preferred

Expert level knowledge of Internet Protocol (IP) routing and switching fundamentals including network topologies, routing protocols, IP addressing, firewalls, Network Address Translation (NAT), Quality of Service (QoS), Dynamic Host Configuration Protocol (DHCP), Domain Name Service (DNS), Virtual Private Networks (VPN), Virtual LAN (VLAN) architectures, High Availability, Unified Threat Management

Knowledge of cloud providers (AWS, Azure, GPC) and testing platforms (IXIA and Spirent)

Benefits

Best-in-class Benefits

Array of options for physical, financial, and emotional support

Personalized support for employees and their families

Expert guidance and tools

Company

Comcast

Glassdoor

3.8

Comcast is a media and technology company that connects millions of people to the moments and experiences that matter most. It is a sub-organization of SkyShowtime.

Founded in 1963

Philadelphia, Pennsylvania, USA

10,001+ employees