61 applicants

Company

ServiceNow · 4 hours ago

Advisory Solution Consultant, Customer Workflows

Phoenix, AZ

Full-time

Remote

Senior Level

7+ years exp

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Business Process Automation (BPA)Cloud Management

Growth Opportunities

H1B Sponsor Likely

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Responsibilities

Support product sales as a technical and domain expert of a client-facing sales team

Lead discovery & workshops to determine customers' goals and challenges

Deliver product demonstrations to align our solution with customer needs and value

Answer product feature and technical questions from customers, channel partners and ServiceNow colleagues

Provide feedback to product management about product enhancements that can address customer needs and provide additional value

Share and learn best practices and re-usable assets with other Solution Consultants to enhance the quality and efficiency of the team

Stay current on competitive analysis and market differentiation

Support marketing events including executive briefings, conferences, user groups, and trade shows

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Enterprise customer value creationPre-sales solution consultingCustomer Service softwareCustomer Experience softwareCRM softwareBPM softwareProduct demonstrationsTerritory managementPipeline buildingCollaborative skills

Required

MUST BE IN REGION. OUT OF TERRITORY APPLICANTS WILL NOT BE CONSIDERED. (Colorado, Utah, Arizona, Nevada & New Mexico)

Preferred

Experience creating customer value across Enterprise level customer organizations (Retail industry is preferred)

7+ years of pre-sales solution consulting or sales engineering experience

3-5 years of experience with Customer Service, Customer Experience, CRM, or BPM software

Ability to provide compelling presentations and product demonstrations both virtually and in person, with travel

Creative problem-solving skills with a flexible mindset and a desire to work in a fast-paced high growth organization

Experience working collaboratively with product management, product marketing, partners, and professional services

Territory management skills, including pipeline building and working with Sales counterpart to guide execution excellence

Company

ServiceNow

Glassdoor

4.4

ServiceNow is an AI platform that delivers IT operations, field service management, and app engine solutions.

Founded in 2004

Santa Clara, California, USA

10,001+ employees

http://www.servicenow.com

H1B Sponsorship

ServiceNow has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2023 (650)

2022 (816)

2021 (565)

2020 (420)