Sabido ยท 4 hours ago
After Hours Call Support/Scheduler - Remote
Pleasant Hill, CA
Full-time
Remote
Entry Level
$26.95/hr - $26.95/hr
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Responsibilities
Provide after-hours call support and answer high-volume calls during evenings and weekends
Schedule home visits by matching appropriate staff to clients based on their needs
Assess intake and client requests for service, ensuring timely responses
Handle client complaints and write incident reports as necessary
Deliver exceptional customer service to caregivers, clients, families, and referral sources
Qualification
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Required
High School Diploma or equivalent
Strong communication, interpersonal, and organizational skills
Ability to maintain confidentiality and handle sensitive information
Must read, write, and speak fluent English
Competent in accessing information systems to perform job-related responsibilities
Preferred
Documented coursework in business communications
Experience in a customer service role, particularly in healthcare settings
Strong proficiency in multi-tasking and attention to detail
Benefits
Comprehensive benefits and total rewards package offered
Company
Sabido
A free, global, and open microlearning platform.
Founded in 2020
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase
