Be an early applicantLess than 25 applicants

Company

Baptist Health · 1 day ago

Agency Collector 3, Remote, Kendall Credit & Bus Services, FT, 08A-4:30P

Miami, FL

Full-time

Remote

Mid Level

$17.53/hr - $21.21/hr

3+ years exp

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Health Care

H1B Sponsor Likely

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Responsibilities

Responsible for Insurance collections/self-pay collections/training of new collectors and agency project/events coordinator.

Responsible for serving as a lead expert in the working/collections of a large queue of unpaid medical claims.

All insurance claims have been processed and billed by the client's front office and will require expert appeals by Responsible for contacting consumers/insurance providers/attorneys in order to collect payment in full and/or negotiate payment arrangements on aged or high balance debt while following federal, state and client and collection agency guidelines and laws.

Responsible for generating outgoing calls and receiving incoming calls in a high-volume bad debt A/R environment that handles multiple product lines.

Collector must be able to 'break down' a medical claim as it pertains to contractual adjustment, hospital reimbursement and patient responsibility.

Must represent the department with professional and ethical work standards consistent with the mission and mgmt. of the company.

Responsible for training of new employees and assisting mgmt. in review and auditing of additional work queues will serve as leader on billing projects.

Employee will assume a lead role in dept. and will be responsible for providing on insurance/self-pay resolution issues to agency staff.

Qualification

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Collection agency experienceMedical claims billingGenerating successful appealsMedicaidSkip tracing experiencePredictive dialer experienceCredit bureau report readingComputer skillsFair Debt Collection Practices Act trainingHealth Insurance Portability Act trainingClosed Border Rule trainingMath skillsMulti-tasking ability

Required

High School Diploma or equivalent

Minimum 3 years collection agency experience

Prior agency self-pay collections/customer service experience/claims review experience—knowledge of billing of medical claims in a third-party collection agency environment

Bilingual English/Spanish

Excellent knowledge of generating successful appeals on denied claims

Understanding of all required fields on a 1500 and/or UB for hospitals and diagnostic facilities

Knowledge and comprehension of medical and collection terminology

Knowledge of Medicaid/medically needy share of cost program

Skip tracing experience

Predictive dialer experience

Must be able to read credit bureau reports

Excellent computer skills

Excellent written and verbal communication skills

Must operate calculator

Good math skills required

Prior training on the Fair Debt Collection Practices Act

Health Insurance Portability and Accountability Act and Closed Border Rule

Goal oriented

Assertive in nature

Able to train and lead personnel

Extensive analytical, critical thinking, detail oriented, problem solver, excellent mathematical and interpersonal skills required

Able to operate in a high-volume blended call environment

Must be able to complete various billing projects and report results directly to management

Must be able to multi-task to meet agency financial deadlines

Company

Baptist Health

Glassdoor

3.8

Baptist Health South Florida is the largest healthcare organization in the region, with 12 hospitals, more than 27,000 employees, 4,000 physicians and 200 outpatient centers, urgent care facilities and physician practices spanning Miami-Dade, Monroe, Broward and Palm Beach counties.

Founded in 1990

Coral Gables, Florida, USA

10001+ employees

http://baptisthealth.net/

H1B Sponsorship

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Trends of Total Sponsorships

2023 (30)

2022 (38)

2021 (42)

2020 (15)