Nathan Littauer Hospital & Nursing Home ยท 16 hours ago
Agent for Customer Service
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Responsibilities
Respond to customer inquiries and resolve issues via phone, email, and chat
Provide accurate and timely information to customers
Ensure customer satisfaction by delivering high-quality service
Escalate complex issues to the appropriate department
Maintain customer records and update information as needed
Qualification
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Required
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment
Strong problem-solving skills
High school diploma or equivalent
Preferred
Previous experience in customer service is a plus
Company
Nathan Littauer Hospital & Nursing Home
Nathan Littauer Hospital and Nursing Home and its Family of Health Services is committed to providing safe, high-quality health and wellness services, and improving the health of our communities in a caring, contemporary environment.