TELUS International · 19 hours ago
AI - DS, Search Relevance Analyst - Mexico
United States
Contract
Remote
Entry Level
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Responsibilities
Evaluate and validate the quality, safety, and relevance of keywords used in search recommendations.
Stay updated on current trends and viral content across social media platforms such to ensure relevant search recommendations.
Collaborate with internal teams to provide feedback and insights on keyword performance.
Analyze search data and provide actionable insights to improve the user search experience.
Ensure that keywords comply with safety guidelines and are appropriate for the target audience.
Maintain awareness of cultural and linguistic nuances to provide accurate feedback on Spanish-language searches.
Qualification
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Required
Native proficiency in Spanish and at least B2 proficiency in English.
Prior experience in customer service within the search industry (RFP experience preferred).
Familiarity with search relevance projects and how keywords impact user experience.
Avid user of social media platforms, with a deep understanding of trends.
Excellent attention to detail, with the ability to analyze and assess the safety and relevance of keywords.
Strong communication skills, both written and verbal.
Preferred
Experience working with search engines or search-based projects.
Strong analytical skills with a proactive approach to solving problems.
Comfortable working in a fast-paced and dynamic environment.
Company
TELUS International
TELUS International provides data solutions and human intelligence services.
Founded in 2005
10,001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2024-09-27Acquired· undefined
2021-02-03IPO· undefined
2016-05-05Private Equity· undefined
Leadership Team
Jeffrey Puritt
President & Chief Executive Officer
Grégoire Vigroux
Co-Founder, Administrator & Board Member
Recent News
Company data provided by crunchbase
