American Business Solutions Inc. · 23 hours ago
AI Chatbot Developer
United States
Contract
Remote
Mid, Senior Level
$70/hr - $85/hr
5+ years exp
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Responsibilities
Develop applications that interact with web services, APIs, and other software applications.
Designing the overall structure of the chatbot solution, including determining necessary features, user flow, API development and integration with other systems.
Implementing and tuning Natural Language Processing techniques to improve chatbot’s understanding and response accuracy.
Training, deploying AI models and chatbot performance monitoring by creating and utilizing Dashboards.
Creating custom indexes, managing data sources, and tuning intent matches to improve accuracy and relevance of results within the chatbot context.
Designing conversational flows that provide a seamless and intuitive user experience. Strong focus on making the chatbot interactions as human-like and engaging as possible.
Analyzing chatbot interaction data to identify patterns, trends, and areas for improvement. Preparing reports on chatbot performance metrics.
Identifying and resolving issues related to chatbot performance, including debugging and updating the system as necessary.
Ensuring the chatbot complies with data privacy laws and maintaining high standards of security, especially when handling sensitive user data.
Working effectively with cross-functional teams, including business analysts, UX designers, and project managers. Good communication skills are essential.
Collaborate effectively with Automation CoE team members and incorporate the established standards and adhere to organization process and ensure that solutions align with target architectures and technology roadmaps.
Plan, Initiate and spearhead proof of concept initiatives using emerging technologies.
Technical writing leveraging Word, Powerpoint, Visio, Sharepoint.
Qualification
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Required
Extensive knowledge of developing chatbots using Microsoft’s Bot Framework.
Familiarity with Azure services like Azure Bot Service, Azure AI Search, and Azure AI Language Service and Microsoft CoPilot is very important.
Strong programming skills in languages such as C#, .NET, JavaScript, or Python.
Experience in developing, testing, and deploying chatbot applications.
Bachelor's degree in Computer Science, Information systems or related discipline, or equivalent and extensive related project experience.
Five years of experience in IT, with 2 years Microsoft Chatbot Developer experience and five years .NET Developer experience.
AI Chatbot Developer Experience using Microsoft Bot Framework is mandatory.
Minimum of five years of hands-on design and implementation experience in IT.
Preferred
Ability to develop AI chatbots using Google CCAI Services, create and utilize Looker Dashboards for performance monitoring of implemented chatbots.
Experience in training and deploying AI models.
AI Chatbot Developer Experience using Google CCAI Services is preferred.
Master’s degree preferred.
Ability to integrate chatbots with various Microsoft services (like Office 365, Sharepoint) and third-party APIs to enhance functionality.
Ability to facilitate and lead discussions with business SME’s.
Ability to create and present Chatbot proposals and communicate both business and technical concepts.
Ability to lead and conduct emerging technology analysis and conduct proof of concept initiatives.
Experience in leading efforts to create technology solutions and architectures impacting critical areas of the business.
Ability to establish and maintain a high-level of customer trust and confidence.
Ability to think critically and solve problems.
Strong consultative skills at a cross-functional level.
Company
American Business Solutions Inc.
American Business Solutions Inc (ABSI) is a software integration company.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
