52 applicants

Company

Welocalize · 16 hours ago

AI Senior Commercial Director

United States

Contract

Remote

Senior Level, Lead/Staff, Director/Executive

$140K/yr - $180K/yr

10+ years exp

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Hiring Manager

Javier Campos

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Responsibilities

Develop Long-Term Account Strategies: Create and implement robust strategic account development plans focused on diversification and sustainable growth across existing and new accounts.

Market Analysis: Continuously evaluate market trends, competitive landscape, and customer buying behaviors to refine account strategies and set measurable objectives.

Executive Engagement: Cultivate and maintain high-level relationships with client executive leadership to elevate partnerships to an enterprise level, ensuring alignment with their strategic objectives.

Client Advocacy: Serve as a champion for clients within the organization, ensuring that their goals and long-term strategies are prioritized and addressed.

New Business Initiatives: Identify opportunities for new lines of business and strategic offerings within named accounts.

Collaborate with internal teams to tailor solutions that meet identified client needs.

Cross-Solution Opportunities: Drive the integration of cross-functional solutions, ensuring that clients receive comprehensive service offerings that enhance their experience and drive value.

Pipeline Oversight: Manage the end-to-end sales pipeline, including opportunity identification, qualification, and closing.

Utilize Salesforce for centralized tracking and reporting to ensure visibility and accountability.

Forecasting and Quota Management: Develop and maintain a rolling 12-month bookings forecast.

Achieve and exceed established quotas for both existing and new bookings within assigned customer segments.

Collaborative Strategy Development: Engage with cross-functional teams (e.g., Squad/Operations Leadership, Business Development Directors, Subject Matter Experts) to align on account strategies, address escalations, and optimize customer satisfaction.

Mentorship and Guidance: Provide leadership and mentorship to the account management team, fostering a culture of excellence and continuous improvement.

Contract Negotiations: Oversee the negotiation and management of key contracts (MSAs, SOWs), ensuring that agreements are accurate up-to-date, centrally stored, and that renewal timelines are proactively managed.

Financial Oversight: Collaborate with the finance team to manage customer financials, ensuring profitability and adherence to budgetary constraints.

KPI Development: Establish key performance indicators to measure the effectiveness of account strategies and relationship management efforts.

Regular Reporting: Prepare and present regular updates to the executive team on account performance, strategic initiatives, and areas for improvement.

Qualification

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Strategic PlanningAccount ManagementBusiness DevelopmentSalesforceMarket AnalysisClient EngagementKPI Development

Required

Bachelor’s degree in Business Administration, Marketing, or related field

10+ years of experience in strategic account management, business development, or related fields, with a proven track record in executive-level client engagement and revenue growth

Exceptional leadership, negotiation, and analytical skills

Ability to synthesize complex information and present it effectively to stakeholders at all levels