Air Ticketing Specialist (Sabre Expert) @ TripArc | Jobright.ai
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Air Ticketing Specialist (Sabre Expert) jobs in USA
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TripArc · 7 hours ago

Air Ticketing Specialist (Sabre Expert)

positionUSA
timeFull-time
remoteRemote
seniorityMid, Senior Level
date5+ years exp
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Responsibilities

Answer service desk tickets from agents to assist with ticketing, itinerary building, pricing options, contract questions, waivers and favors and anything else airline related. The emphasis is on pro-active selling of the preferred suppliers and finding the option that meets the agent’s needs to obtain the best utilization of contracts.
Maintain up to date knowledge of all Air Contracts with all preferred suppliers to advise agents of their profit opportunities and to ensure ticketing is directed to the correct ARC for utilization purposes.
Ability to manipulate complex international itineraries for the purpose of best pricing options utilizing published and/or Net fare pricing options; also taking commission opportunities into consideration.
Process ticket requests from agents in multiple GDS systems including exchanges and refunds. Initially all training will be in Sabre GDS and then progress to Amadeus.
ADX fulfillment including manual ticketing when needed as well as all intervention needed on existing bookings.
Utilize excellent customer service skills to assist agents in resolving issues with their customer’s travel arrangements.
Maintain personal agent queues for automated QC & schedule changes.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

International travel experienceNative SabreTravel Industry SchoolInternational tariff trainingManual exchangesPhase IV ticketingInternational airline agreementsApollo GDSAmadeus GDSProfessional communicationWork prioritizationFiduciary trustTechnical skills enhancement

Required

Travel Industry School or equivalent
International tariff training
5+ years of international travel industry experience
5+ years of Native Sabre experience including ticketing entries to include manual exchanges & phase IV ticketing
5+ years working with multiple international airline agreements
Must provide clear and professional communication in all interactions
Must prioritize work effectively and pursue issues through to successful resolution
Will maintain the highest level of fiduciary trust and ethical behavior in executing corporate business
Must be committed to ongoing enhancement of technical and soft skills
Need to stay current with industry developments in the travel field

Preferred

Experience with Sabre, Apollo & Amadeus GDS considered an asset

Company

TripArc

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TripArc is a travel agency that provides travel technology, booking platforms, and procurement services.
location
Toronto, Ontario, CAN
people-size51-200 employees
web-link
https://www.trip-arc.com/

Funding

Current Stage
Growth Stage
Company data provided by crunchbase
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Orion

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