71 applicants

Company

Original Job Post

JetBlue · 2 days ago

Airport Operations Crew

Fort Lauderdale, FL

Full-time

Onsite

Entry Level

1+ years exp

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Air TransportationTransportation

Insider Connection @JetBlue

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Responsibilities

Provide exceptional customer service

Conduct check-in process for Customers via computer

Verify Customers’ personal identification

Tag, lift, and handle Customer luggage

Announce flight arrivals, departures, and pre-boarding information via the public address system

Communicate with Customers to keep them informed

Offer ancillary products to Customers

Coordinate duties with coworkers and other departments

Help prepare aircraft cabin for boarding and departure

Operate airport equipment

Assist Customers with special needs

Perform and/or rotate through all Airport Operations related functions

Perform other duties as assigned

Qualification

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Sales ExperienceFluency in EnglishBasic Computer SkillsSecurity Procedures KnowledgeValid Driver License Customs ClearanceLegal Eligibility to WorkBackground CheckDrug Test Interpersonal SkillsListening Skills Perform Under Pressure Customer Service PrinciplesPayment ProcessingAirline ExperienceCustomer ServiceBilingual Skills

Required

High School Diploma or General Education Development (GED) Diploma

At least eighteen (18) years old

One (1) year customer service, volunteer experience or sales experience

Strong interpersonal and listening skills

Complete fluency in written and spoken English

Successfully complete a customer service assessment

Must be able to adhere to JetBlue Uniform Policy Manual Standards

Able to travel and/or work variable hours, flexible shifts, including holidays and weekends

Experience using a mouse, computer, keyboard and basic word processing, email and office applications

Must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements

Must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge

Experience performing under pressure and within fixed time constraints

Depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards

Depending on location, may need to acquire and maintain a United States Customs Clearance

Ability to handle objects up to fifty (50) pounds frequently and/or seventy to one hundred (70-100) pounds occasionally with the assistance of other people or tools

Legally eligible to work in the country in which the position is located

Pass a ten (10) year background check and pre-employment drug test