myGwork - LGBTQ+ Business Community · 2 days ago

Alpha Portfolio Services - Associate 2

Sacramento, CA

Full-time

Onsite

Entry, Mid Level

$42K/yr - $60K/yr

0+ years exp

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Responsibilities

Oversee the day to day responsibilities of the team by developing a strong risk management and controlled environment.

Eliminate risk incidents and inadvertent data disclosures.

Confirm the completion of the review and verification of the staff's work on a daily basis, enforcing stringent procedures and controls.

Assist in the review and verification process as needed.

Ensure documentation protocols are followed.

Conduct high-level analysis in specific areas of expertise, identify and resolve work-processing issues, make suggestions to streamline operations and implement.

Act as a subject matter expert and provide guidance to other employees; including training for new team members, and cross training for existing team members.

Research complex issues and inquiries.

Resolve discrepancies and take action on complex and escalated matters from external clients and internal departments.

Ensure documented procedures and checklists are maintained and up to date.

Determine impact of activity to other areas.

Make proactive recommendations and solutions for problem resolution.

Interface with senior level internal and external clients and other departments on complex matters and inquiries.

Ad-hoc reporting, including daily, weekly and monthly metrics.

Engage in complex special projects and assignments including new client onboardings.

Qualification

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Operational ExperienceFinancial KnowledgeBusiness Relationship DevelopmentDeadline ManagementSLA ManagementComputer ProficiencyProblem SolvingAttention to DetailInterpersonal SkillsCommunication SkillsOrganizational Skills