PIMCO · 4 hours ago

Alternatives Investor Servicing VP

New York, NY

Full-time

Remote

Mid, Senior Level

$175K/yr - $240K/yr

7+ years exp

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Responsibilities

Manage 3 internal staff, managed services provider, and fund admin investor servicing team

Collaborate with sales, client-facing, tax, product strategy group, legal, accounting and fund administration teams globally on all aspects of client onboarding, including side letter negotiations, and fund launch and co-invest related activities, providing extraordinary client service

Transform technology and processes to help scale team functions while improving the investor experience

Negotiate contracts with potential vendors for new business products

Serve as a primary contact for U.S. domiciled broker-dealers, assisting with inquiries from a home office and/or financial advisors and ad hoc/quarterly reporting to their operations centers

Oversee and handle escalations for e-mail inquiry queue handling daily investor and internal information requests

Deliver accurate and timely work products in coordination with team members

Assist with review of all outgoing Alts investor correspondence

Oversee investor cash flow reporting to support portfolio management teams

Oversee teams coordination and maintenance of fund document repositories (Private Placement Memorandums, Limited Partnership Agreements, subscription agreements, etc.)

Build strong and mutually beneficial relationships with internal and external stakeholders and suppliers

Continually develop our functional skills, thriving to learn new techniques and apply them to our roles

Identify opportunities to bring efficiencies into existing processes via ongoing process improvement and implementation of new technology solutions

Encourage a positive work environment and culture for all employees

Qualification

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Private equity knowledgeHedge fund knowledgeSeries 7 licenseSeries 63 licenseSeries 24 licenseHigh-volume operationsInvestor onboardingAlternative credit experienceReal estate experienceControl mindset

Required

Minimum of a Bachelor’s Degree

7+ years of experience in either private equity or hedge fund administration at a notable fund administrator or asset manager required

In-depth knowledge of private equity or hedge fund mechanics, including how the funds function in their respective lifecycles

Experience handling high-volume operations inquiries, solving investor operational issues, managing investor onboarding, and addressing related questions

Series 7, 63 and 24 licenses required or ability to acquire within six (6) months of the start date

Experience with private funds focused on alternative credit, real estate, diversified absolute return products

Risk and control minded to aid in the ongoing oversight of third-party fund administrators