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Company

InterVision Systems · 3 hours ago

Amazon Connect Project Manager

United States

Contract

Remote

Senior Level

5+ years exp

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ComputerElectronics

Hiring Manager

Jonathan Dalupan

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Responsibilities

Direct and manage project development and execution from initiation to closure utilizing InterVision’s standard project methodology

Facilitate the definition of project scope, goals, and deliverables in support of business objectives

Coordinate all meetings/communications between the client and InterVision Project Team throughout the project

Clearly communicate expectations to team members

Delegate tasks and responsibilities to appropriate personnel

Identify project success criteria and disseminate to involved parties throughout the project lifecycle

Develop and deliver progress reports, proposals, requirements documentation, and presentations

Determine the frequency and content of status reports from the project team, analyze results, and troubleshoot problem areas

Identify and manage project dependencies and critical path; identify and resolve issues and conflicts within the project team; identify project risks and suggest methods of mitigating those risks

Effectively manage project scope by ensuring any changes to scope are documented and approved; proactively manage changes in project scope, identify potential crises, and devise contingency plans

Manage incidents and change orders within assigned projects, including escalations needed to ensure timely completion

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AWS CloudAmazon ConnectCertified Scrum MasterProject ManagementProject Management ProfessionalScaled Agile FrameworkAWS Certified PractitionerAgile MethodologiesBudget ManagementClient Relationship ManagementFinancial Process UnderstandingConflict Management

Required

Bachelor’s Degree or advanced degree. Preferred areas: computer science, project management, business, or accounting

5+ years of technical project management experience in a face-paced, multi-tasking environment

Certified Scrum Master (CSM)

Experience managing AWS Cloud and / or Amazon Connect projects

At least 4+ years working with business functional teams or work experience relevant to information technology and project management

Skilled in the application of project management methodologies, with proficiency in agile team management and coaching, client relationship management, budget management, and contract compliance

Experience working both independently and in a project team-oriented, collaborative environment

Ability to quickly adapt to shifting priorities, demands, and timelines through analytical and problem-solving capabilities

Ability to elicit cooperation from a wide variety of sources including management, clients, and other departments

Ability to hold project teammates accountable for completing project deliverables accurately and on time, by escalating issues to management as needed

Ability to effectively prioritize and execute tasks in a high-pressure environment

Strong verbal, written, and interpersonal communication skills

Ability to effectively manage conflict between team members

Exceptional planning and organization skills

Must be able to learn, understand, and apply new technologies

Ability to work a flexible schedule to meet business needs of clients across multiple US and international time-zones

Strong accounting or financial process understanding

Able to manage multiple, complex, and high-profile projects, which may require various resources and functional integration