XPO · 5 days ago
Analyst, Claims
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Insider Connection @XPO
Responsibilities
Understand and qualify the type of claims filed; investigate and analyze cargo claims for loss, damage, and delays to determine company liability and costs for damage or loss while protecting company and customer interests
Understand and interpret legal limits of liability as stipulated in the contracts and applicable governing publications such as the National Motor Freight Classification; negotiate cargo liability
Collaborate with Sales, Pricing, Operations, and customers regarding the disposition of claims
Compose professional claims correspondence
Manage claims inventory to meet individual, team, and company goals; process claims according to company policies and procedures
Handle customer inquiries and complaints
Provide claim prevention techniques and tips to the field
Qualification
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Required
Bachelor’s degree or equivalent related work or military experience
1 year of experience as a cargo claims examiner, analyst or in a similar capacity working with liability and risk
Preferred
2 years of related experience
Knowledge of Common Law Liability, Code of Federal Regulations, Rules and Tariffs, Transportation Contracts and Agreements and the National Motor Freight Classification system
Knowledge of risk reduction and claims process
Exceptional customer service skills
Able to communicate with executive management regarding the decision-making process of claims declined and/or paid
Excellent written, verbal and telephone communication skills
Demonstrated ability to work under strict deadlines utilizing good planning and organizational skills
Benefits
Full health insurance benefits available on day one
Life and disability insurance
Earn up to 15 days of PTO over your first year
10 paid company holidays
401(k) option with company match
Education assistance
Opportunity to participate in a company incentive plan
Company
XPO
XPO is a provider of freight transportation and logistics services.
H1B Sponsorship
XPO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2022 (9)
2021 (9)
2020 (20)
Funding
Current Stage
Public CompanyTotal Funding
$741M2017-07-17Post Ipo Equity· $666M
2011-09-01Post Ipo Equity· $75M
2004-06-04IPO· epa:XPO
Recent News
TradingView
2024-05-28
2024-05-07
The Motley Fool
2024-05-05
Company data provided by crunchbase