Think Consulting · 3 days ago

Application Administrator

Baltimore, MD

Full-time

Remote

Mid Level

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ConsultingInformation Technology

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Responsibilities

Serve as an expert in both custom-built and off-the-shelf applications.

Manage and maintain suite of applications, ensuring smooth operations, bug-fixes, and the addition of enhancements or new modules.

Collaborate with users to address their needs, including feature requests, upgrades, migrations, and integrations.

Keep system and user documentation up-to-date and accurate.

Utilize SQL to generate reports and perform database queries for data analysis.

Plan, coordinate, test, and communicate changes to application systems.

Deploy application releases to production environments.

Lead ongoing reviews of business processes and implement optimization strategies.

Coordinate the development and delivery of training materials to ensure effective utilization of software capabilities and features.

Qualification

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SQLData analysisMS ExcelMS WordSharePointSalesforceSubject matter expert

Required

Bachelor's Degree or equivalent professional experience.

Proficiency in SQL and data analysis is essential.

Strong proficiency in MS Excel and Word.

Previous experience as a subject matter expert is highly valued.

Strong technical aptitude and ability to learn new technologies quickly.

Preferred

Experience with SharePoint.

Experience with Salesforce.

Company

Think Consulting

Founded in 2004, Think is a national technology and operations management consulting practice, providing services to commercial customers as well as state/federal public customers.

Founded in 2004