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Company

RWJBarnabas Health · 2 weeks ago

Application Analyst III, Ambulatory, Full time, Remote, New Jersey

Oceanport, NJ

Full-time

Remote

Mid, Senior Level

5+ years exp

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Responsibilities

Designing and building the related application

Coordinates with Operations to optimize the design of the application's capabilities and workflows

Utilizes external resources for best practice builds and solutions

Performing a thorough review of all Foundation Build and operational requested content and workflows for application

Investigates, documents, and evaluates current state workflows as it pertains to build and offers technology solutions for workflow enhancements in collaboration with analyst peers, training staff and other stakeholders.

Building data fields, screens, templates, and customer-defined functionality, as required

Collaborates with the training team and others to ensure alignment between the proposed training curriculum and the system build.

Oversees and/or performs analysis of necessary application modifications

Following build standards and maintaining synchronization between environments in collaboration with environment team

Acts as a resource for Application Analyst I & II

Assists with development of Change Readiness demos and documentation

Providing go-live support for customers on new applications, including functionality

Providing on-call support for application through go-live and post go-live

Representing application in Integrated Area Workgroups

Possesses comprehensive knowledge of subject matter

Works with customers, informatics on enhancement request requirements

Supporting continuous documentation of system modifications and updates

Handles complex issues

Takes initiative to problem solve within job scope

Shares knowledge functions as a preceptor for staff

Validates work performed by newly certified or new work by level 1 & 2 Analysts

Keeps knowledge of industry trends, application enhancement and future impact to enterprise

Maintaining continued ticket communication with customers ongoing and with closing incident, catalog and enhancement tickets Must include details in ticket resolution/closing.

Contacting the customer regarding ticket resolution if resolved or unable to fill request.

Logging decisions and issues/risks in trackers during build/projects

Supporting application governance needs, including development of business case for decisions

Maintaining version control of workflows, issues/risks log, and decisions tracker

Supervising basic issues and roadblocks, escalating issues as needed

Communicating with supervisors to determine necessary escalations

Presents oral and written communication to project team

Recommending areas for process improvement

Develops future state materials

Project manages smaller to medium scale builds

Following the process for identification, tracking, resolution, and closure of all issues

Ensures that the team follows change control processes according to policy

Collaborates with team members across the department as well as operational staff

Develops test scripts and new systems, complying with version upgrades and system modifications

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Epic Ambulatory buildEpic Ambulatory certificationApplication designApplication configurationTest script developmentChange documentationCustomer supportProcess improvementProject management

Required

Associate's degree

5+ years prior Epic Ambulatory build experience

Demonstrated ability to support and develop the application and mentor others

Previous experience working with specified customer base.

Ability to handle moderate complexity of work with minimal supervision

Epic Ambulatory certification required

Applicant is expected to maintain certification as current by completing New Version Training (NVT), as applicable.

For certain clinical applications, clinical licensure is preferred and may be required as specified in Job Aid.

Benefits

Paid Time Off (PTO)

Medical and Prescription Drug Insurance

Dental and Vision Insurance

Retirement Plans

Short & Long Term Disability

Life & Accidental Death Insurance

Tuition Reimbursement

Health Care/Dependent Care Flexible Spending Accounts

Wellness Programs

Voluntary Benefits (e.g., Pet Insurance)

Discounts Through our Partners such as NJ Devils, NJ PAC, Verizon, and more!

Company

RWJBarnabas Health

Glassdoor

3.4

RWJBarnabas Health (RWJBH) is the largest, most comprehensive academic health care system in N.J., with a service area covering eight counties with five million people.

Founded in 2020

Newark, New Jersey, USA

10001+ employees