PCMI · 23 hours ago
Application Consultant
Ohio, United States
Full-time
Remote
Mid Level
$90K/yr - $110K/yr
4+ years exp
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Responsibilities
Participate in multiple projects by completing and updating project documentation; managing project scope; meeting project schedules; following proper escalation paths; and managing customer relationships.
Collaborate with others within the team; articulate ideas and viewpoints to senior management, peers and others; identify client needs early; and assist the Auto team in driving the resolution of issues.
Identify, create and facilitate process design changes by conducting business and systems process analysis.
Design and produce required project analysis documentation (business requirements, scope matrix, use cases, sequence diagrams, future state proposals, UAT plan).
Collaborate closely with developers to implement the requirements, provide necessary guidance to testers during QA process.
Elicit and clearly document business and systems requirements.
Demonstrated fluency in business processes and process differentiation.
Meet with project team regularly to review project deliverables and deadlines.
Qualification
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Required
Bachelor’s Degree in Business Administration or related field or equivalent work experience.
At least four years related experience required.
Experience working all facets of requirements gathering, identification and analysis (business requirements, data requirements, functional requirements).
Experience working in Agile and Scrum-based teams, including proficiency with JIRA.
Experience in the area of Software Applications, preferably working with external clients.
Prior experience in the auto industry, specifically with after-market warranty services.
Must have experience working in or with a DMS environment.
Strong knowledge of dealership processes and the role the DMS plays in supporting those processes.
Technical expertise with APIs and integration, with a focus on DMS integration.
Proficiency in technical writing, specifically API documentation.
Ability to learn and demonstrate expertise in the PCRS system and apply this to requirements capture and design submissions.
Ability to learn and represent a warranty workflow, business and technical.
Proficient with Microsoft Office Suite or related software.
Benefits
Health, Dental & Vision Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Short & Long Term Disability Insurance
Company-Paid Long-Term Disability
Company-paid Life Insurance
Voluntary Life Insurance
Voluntary Accident Insurance
Employee Assistance Program
401k with generous Company Match
Commuter Benefits
Paid Time Off accrued per pay period
10 Paid Holidays
Paid Parental Leave
Annual Bonus Program
Professional Development Opportunities
Employee Events
Wellness Programs
Employee Discount Programs
Company
PCMI
PCMI offers a modular package of software solutions for the administration of F&I Products, Service Contracts, and Extended Warranties.
201-500 employees
H1B Sponsorship
PCMI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
2022 (2)
2021 (2)
Funding
Current Stage
Growth StageTotal Funding
unknown2021-01-25Series A
Leadership Team
Ben Rayas
VP - Consumer Strategy
Renaldas Budrys
VP of Lender Compliance Solutions
Recent News
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