Saxon Global ยท 2 days ago
Application Developer II
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ConsultingInformation Technology
Insider Connection @Saxon Global
Responsibilities
Own every stage of a Conversational AI project - lead the architecture, development, and implementation of conversational AI projects from research and design to conversation scripting and testing.
Create a scalable multi-bot experience and conversational flows that optimize the user experience.
Manage internal and external resources assigned to conversational AI initiatives by creating an effective team capable of designing, developing, supporting, and scaling AI initiatives.
Exploration, creation, and optimization of intents, utterances, entities, and other conversational elements to build engaging conversation flows. Develop dialogs, flow diagrams, and prototypes to effectively communicate text and voice interactions and design ideas.
Create and maintain technical and functional documentation and document best practices. Train internal customers and build templates that could be rolled out to all customers.
Qualification
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Required
Subject Matter Expert in Amelia.
Experienced software architect in the field of Cognitive Science with a demonstrated history of working in AI and ML with a focus on Natural Language and Voice processing
Experience in AI, chatbot strategy, conversation design, and optimization
Tuning chatbot applications for non-functional requirements, i.e., usability, maintainability, scalability, availability, security, portability, etc.
Strong experience of NLP, training ML models, and payloads
Experience using cloud offerings and solutions (Google Cloud Platform, Microsoft Azure, or Amazon AWS). Ability to architect scalable conversational AI automation solutions in authenticated sessions with API based transactions
At least a Bachelor's degree
Preferred
Financial experience
Conversational AI using Amelia or equivalent (DialogFlow, LUIS, etc.)
Natural Language Processing/Understanding
Machine Learning