AidKit · 6 hours ago
Application Engineer (Contract Position)
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Responsibilities
Technical Leadership & Innovation
Platform Development: Lead the configuration and enhancement of our low/no-code applications, ensuring they meet and exceed customer needs.
Solution Design: Conduct strategic technical assessments and feasibility studies to identify and implement effective solutions.
Continuous Improvement: Drive platform innovations by translating customer feedback into actionable enhancements that elevate user experience and program outcomes.
Collaboration & Stakeholder Engagement
Cross-Functional Partnership: Collaborate closely with PMs, PEs, and other cross-functional teams to ensure seamless integration and execution of platform initiatives.
Technical Advocacy: Serve as a liaison between technical and non-technical stakeholders, ensuring clear communication and understanding of project requirements and technical capabilities.
Sales Support: Partner with the sales team to comprehend customer needs and contribute to the creation of compelling proposals and presentations.
Project Management & Ownership
Program Oversight: Manage multiple programs simultaneously, navigating various lifecycle stages with efficiency and accountability.
Risk Management: Balance high-impact features with meticulous attention to detail, ensuring the delivery of robust and reliable solutions.
Strategic Execution: Lead cross-functional efforts aimed at platform accessibility, technical documentation, and overall process enhancements.
Quality Assurance & Problem Resolution
Issue Resolution: Proactively identify and resolve critical technical issues, performing root cause analyses to prevent future occurrences.
Quality Control: Ensure the highest standards of quality in platform performance through rigorous testing and continuous monitoring.
User Experience Enhancement: Collaborate with PMs and customers to refine the user experience, ensuring our solutions are intuitive and effective.
Qualification
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Required
Experience with SQL and JavaScript is strongly preferred.
Experience building survey instruments and quality assurance are high signals for this role.
You are an excellent communicator and team player who thrives in cross-functional environments.
You can work autonomously and proactively while effectively collaborating with PMs, PEs, and customers.
You excel at translating technical concepts for non-technical audiences.
You are comfortable using logic to configure software and build efficient workflows.
You enjoy problem-solving and have a knack for figuring things out.
You thrive in ambiguous situations and can independently navigate challenges.
You have a proactive mindset and are eager to learn, experiment, and innovate.
You are diligent and careful, especially when handling high-stakes features.
You care deeply about supporting hard-to-reach communities and advancing AidKit’s mission.
You are excited by the opportunity to scale technology to drive meaningful social impact.
Preferred
Experience designing workflows or survey instruments.
Familiarity with Figma or other process flow design tools.
Benefits
Fair Salaries that are transparent and competitive, with a maximum ratio of 3:1 between the highest and lowest paid employees at the company.
Fully remote work setting with home office setup and maintenance stipends.
Unlimited paid time off
Retirement plan with 401K matching
Health benefits (for you and your family)
Flexible schedule
Generous 16-week paid parental leave
Professional development support
Company
AidKit
AidKit provides cash assistance programs that help reduce the administrative load on applicants and to minimize fraud.