Be an early applicantLess than 25 applicants

Company

Caudwell Marine · 9 hours ago

Application Engineer

United States

Full-time

Remote

Mid, Senior Level

$72K/yr - $86K/yr

5+ years exp

Maximize your interview chances

Transportation

Hiring Manager

Ioana Ursu

Insider Connection @Caudwell Marine

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Liaise with existing and potential customers to understand their needs and match to Caudwell Marine product and technology solutions

Work as part of the sales team to ensure the right product package is presented to customers, ensuring alignment of technical and commercial factors. Support quotation and negotiation process accordingly.

Liaise with Caudwell Marine technical functions, especially Engineering and Customer Support teams, to ensure familiarity with product solutions and related technical capabilities.

Ensure our customers technical needs are correctly represented to the Caudwell Marine business (act as technical Voice of the Customer) and in turn that Caudwell Marine is represented to the highest levels to our customers

Supporting installation and commission of Caudwell Marine product onto customer applications as required

Supporting customer training on Caudwell Marine products as required

Support customer sales activities/promotions/trade shows through presentation and other communication of Caudwell Marine product & technical solutions

Support customer testing and field trial operations to ensure Caudwell Marine products and technology systems operate to the highest level within their capabilities. Ensure customers understand and experience the full potential and limitations of our product and technology systems

Provide rapid and effective response to any urgent customer technical items, ensuring industry leading support is provided to our customers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Marine engine engineeringElectronics knowledgeMechanical engineering degreeMechatronics engineering degreeElectronics engineering degreeNew product launch experienceMarine outboard service managementData analysisTechnical communicationRelationship building

Required

Minimum of 5 years in marine engine engineering and / or technician experience; including electronics / electrical knowledge

Experience of working in the marine market in your region of responsibility, preferably with commercial and or governmental applications

Ability to understand technical issues

Customer/market focused approach with result’s orientated, ‘can do’ attitude

Ability to communicate externally & internally at all levels, with focus on technical items

Always provide industry leading customer service

Always Operating with full integrity

Relationship builder

Process driven

Commercial acumen to assess and analyse market & customer potential

Marine outboard service management experience would be a real advantage

Willingness to travel region-wide and, when necessary, globally

Determination to achieve overall results required

Excellent organisational & planning skills

High level of IT and technology skills to allow data analysis and effective communication of results

Ability to work independently and safely

Ability to make informed decisions

High level of oral and written communication skills

Preferred

Previous new product launch experience preferred

Mechanical, Mechatronics or Electronics Engineering Degree or HND preferred

Evidence of other formal qualifications & training to demonstrate high technical competence in mechanical and electronic engineering and maintenance

Worked in a Small, Medium Enterprise (SME) and can demonstrate the ability to ‘roll their sleeves up’ and personally get things done as part of a small team