National Veterinary Associates · 6 hours ago

Application Specialist

United States

Full-time

Remote

Entry, Mid Level

$58K/yr - $62K/yr

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Responsibilities

Provide technical support for multiple veterinary practice management systems including AVImark, Cornerstone, ezyVet, and integrations.

Troubleshoot and resolve software issues, system integrations, and user inquiries in a timely manner.

Collaborate with veterinary staff to understand and address software-related challenges.

Participate in software upgrades, migrations, and testing to ensure smooth operation of all systems.

Assist in training veterinary staff on software usage and best practices.

Develop knowledge articles for ServiceNow, as well as internal support documentation across the Applications & Products team.

Promote a client-centric culture and contribute to a culture of continuous improvement.

Assist with technology projects such as software usage assessments and upgrades.

May be asked to travel on occasion for in-person team meetings (10%)

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

AVImarkCornerstoneEzyVetSystem integrationsServiceNowSoftware testingDocumentation practices