American Trust Custody · 1 day ago
Application Support Analyst
United States
Full-time
Remote
Mid Level
$75K/yr - $85K/yr
3+ years exp
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Responsibilities
Design, develop, unit test, and implement solutions to application bug fixes in accordance with established standards.
Perform peer-to-peer code reviews as needed.
Identify opportunities to improve existing programs to prevent recurring incidents and to improve processes.
Troubleshoot and resolve incidents.
Investigate and resolve data related issues.
Document incident resolution and develop knowledge base documentation.
Participate in on-call support rotation.
Provide excellent customer service through direct and indirect support to employees and customers.
Various other daily, weekly, monthly, quarterly, and annual tasks as assigned.
Qualification
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Required
3-5 years' experience as a Software Developer, Software Engineer, or similar role.
Bachelor’s Degree in Computer Science, Computer Information Systems, or related field. In lieu of degree, relevant experience will be considered.
Knowledge and proficiency in .NET (VB and C#).
SQL Server
ASP.NET
Ability to learn quickly in a fast-paced environment
Detail oriented
Logical and analytical skills
Good organizational and time management skills
Excellent written and verbal communication skills
Ability to work independently
Preferred
Full Stack experience a plus.
Visual Studio
Azure DevOps experience a plus
Financial Industry experience a plus
Benefits
Health
Dental
Vision
Short-term disability
Long-term disability
Life insurance
PTO
401(k) match (after applicable waiting periods)
Company
American Trust Custody
American Trust Custody offers trust administration, custody services, and investment management services to clients.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Tim Friday
Group CEO
Company data provided by crunchbase
