myGwork - LGBTQ+ Business Community · 1 day ago

Applications Administrator II (SQL, Helpdesk)

United States

Full-time

Remote

Entry Level, Intern/New Grad

0+ years exp

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Responsibilities

Serves as a troubleshooter and resolves problems inherent in order processing issues. Seeks advice/input on more sophisticated problems

Installs and maintains enterprise and/or laboratory application software (including dedicated hardware), application code deployments and configuration changes.

Implements change requests and qualifications.

Liaises with other internal groups and vendors.

Qualification

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Server AdministrationRelational DatabasesSQLLinuxWindows ServerOracleDesktop Operating SystemsSQL ServerMS OfficeMS ProjectMS VisioLearning New Skills

Required

Bachelor's degree or equivalent and relevant formal academic / vocational qualification

Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 0 to 2 years’) or equivalent combination of education, training, & experience.

General understanding of server administration and architecture (Windows Server, Linux). Ex. navigating Linux directory structures, understanding Windows services

Ability to interact with relational databases (primarily Oracle, some SQL Server). Ex. authoring Structured Query Language (SQL)-based queries

Some support knowledge of the applications/technology being supported

Basic support knowledge of desktop operating systems and desktop productivity applications (MS Office, MS Project, MS Visio, etc.)

Ability to diagnose problems, define/resolve/coordinate the implementation of solutions with other groups

Ability to troubleshoot and resolve a wide range of application problems, if necessary, working with our system development team, systems/network administration personnel, other departments at PPD, or with software vendors

Self-motivated with the initiative to see issue resolution through to completion

Business focused approach with strong interpersonal skills

Positive attitude with a commitment to a high quality of work

Ability to learn new technical skills