Mount Sinai Morningside · 7 hours ago
Applications Analyst III-Digital and Technology Partners - Remote
New York, NY
Full-time
Remote
Mid, Senior Level
$99K/yr - $149K/yr
5+ years exp
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Responsibilities
Provides design, execution, deployment, and application support for Reporting and Analytics within UKG Dimensions to ensure the day-to-day operational activities are running as expected.
Manages production issues if/when they occur to ensure service restoration, root cause analysis, and implementing preventative actions to avoid future occurrences.
Acts as a liaison among stakeholders (business partners, IT team, service providers) in delivering the Application Support.
Lead communication with internal staff and 3rd party service providers as required to resolve issues.
Continually looks for opportunities to refine operational procedures to ensure support is provided consistently with as few errors as possible.
Ensures ongoing Application and Vendor compliance
Partner with the business in supporting operational changes to the application portfolio driven by business events, process improvements, bug fixes, or software releases
Continually monitors software releases (SaaS as well as installed software) to assess the changes, define the impacts, and plan appropriately for any regression testing (validation impact where applicable), business/user communications, training, and any operational impacts associated with the changes
Stays abreast of IT services best practices.
Ensure SOPs, WIs are adhered to in the day-to-day operations.
Qualification
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Required
Bachelor degree in Computer Science or a related discipline or an equivalent combination of education and work experience.
5+ years of Analytics and reporting experience is a must
2+ years’ experience in Operational Efficiencies and metrics driven environment.
Experience with Tableau or Power BI is a must
Provide technical expertise to conduct specific performance or functional tests associated with resolving issues regarding Kronos applications.
Excellent communication and presentation skills required.
Experience in leading Business Analysis, Business Process Design and Application Development (SDLC).
Successful track record in delivering IT solutions on time and on budget.
Demonstrated successful working relationships with IT and Business Partners.
Exceptional customer service orientation and collaboration skills.
Extensive experience working in a team-oriented, collaborative environment.
Preferred
Experience with Oracle Human Resource is desired
Experience with Oracle PL/SQL development role is desired
Company
Mount Sinai Morningside
At Mount Sinai Morningside, we offer exceptional clinical care and research within the comfort of a neighborhood hospital known for compassion and sensitivity.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Faye Reiff-Pasarew
Deputy CMO, Associate Chief of Hospital Medicine, Assistant Professor of Internal Medicine
Lucy Xenophon, MD, MPH
Chief Transformation Officer
Company data provided by crunchbase
