Be an early applicantLess than 25 applicants

Company

ARK · 5 hours ago

Director of Sales Marketing

El Paso, TX

Full-time

Onsite

Director/Executive

3+ years exp

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Hospitality

Hiring Manager

Heather Condeluci

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Responsibilities

Meet or exceed set goals: activity, productivity (revenue consumption) and booking goals

Initiate and follow up on all leads for the hotel in all market segments/territory through the brand, management company, and other third-party resources

Maintain and participate in an active sales solicitation program to include direct sales calls in the local market. May be required to travel to location, transport materials and make presentations on short notice

Monitor production of all top accounts and evaluate trends within your market

Regularly contact existing accounts based on the tracing frequencies of the trace system in the sales automation system

Be familiar with all OTA sales policies and selling techniques with an emphasis on maximizing Revenue per Available Room (RevPAR.)

Have full working knowledge of sales automation system, including (but not limited to) generating reports, entering business, blocking space and building accounts

Develop a full working knowledge of the operations of the hotel, including Breakfast, Marketplace, Guest Services and Housekeeping

Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key amenities and benefits of the hotel and through site inspection of group booked rooms prior to arrival.

Approach all encounters with guests and team members in a friendly, professional service-oriented manner

Participate as a team player with other key leaders and demonstrate hospitable behavior as a role model for all other team members

Develop trackable sales leads and LNR Production

Understand/Review hotel’s revenue forecasts, GOP, occupancy report and ADR Goals. ? Represents hotels professionally at Community Events.

Respond to RFP’s in a timely, professional, and appropriate manner

Work with Revenue Manager on quoting rates (Groups and LNR’s)

Qualification

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Sales experienceSales automation systemRevenue managementCustomer service standardsMicrosoft OfficeGuest relations

Required

3+ years of on property sales experience

Ability to understand and execute and support customer service standards and brand standards.

Ability to work collaboratively with hotel service team in providing exceptional customer service

Superior guest and account relations skills

Excellent telephone communication skills

Strong overall sales skills and an ability to effectively negotiate and close business

Excellent verbal and written communication skills

Operational knowledge and/or appreciation of operational challenges

Assertive at establishing new customer relationships

Exhibits self–confidence, energy and enthusiasm

Basic software knowledge (Microsoft Office, etc.)

Valid driver’s license from the appropriate state

Action Orientation to capitalize on opportunities to secure revenue and to resolve problems independently

Drive for Results demonstrated in achievement of individual and property goals

Time Management skills to utilize available time effectively and to attend to a broad range of activities

Demonstrates Perseverance, pursuing objectives with energy, seldom giving up before finishing, especially in the face of resistance or setbacks, and focusing on priorities despite distractions