Press Ganey · 7 hours ago
Area Vice President, Health Systems & Providers
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Responsibilities
Serve as the overall strategic relationship manager for the client and be responsible for retaining existing client revenue through outstanding relationships at all levels, especially within the executive suite.
Deliver consistently on financial growth targets (quota) for new and expansion business within defined clients.
Create comprehensive client plans that outline strategies for achieving client objectives and financial growth targets (quota).
Gain and maintain a comprehensive understanding of the entire product portfolio, including features, benefits, and use cases.
Understand how the products compare to competitors' offerings, including strengths and weaknesses.
Participate in all required training sessions, workshops, and webinars provided by the company and complete any required certifications and tests to demonstrate proficiency in product knowledge and sales techniques.
This is an individual contributor role that will succeed by leading teams through influence.
Analyze client needs and market trends to identify opportunities for growth and expansion within the client and/or territory.
Prepare and deliver compelling sales presentations and product demonstrations.
Create and present detailed sales proposals tailored to the specific needs of clients.
Negotiate terms of sales agreements to maximize revenue and profit.
Work cross functionally across Press Ganey, specifically partnering with Client Success and Advisory, to fulfill the client value proposition and address client needs/concerns.
Build and strengthen relationships with key stakeholders across various levels of the client organization especially within and across the C-suite.
Maintain up-to-date records of all sales activities and client interactions in the Customer Relationship Management (CRM) system.
Qualification
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Required
5+ years of account management and/or sales experience.
Understanding of the unique opportunities and challenges within healthcare.
Excellent interpersonal, communication, listening, and presentations skills.
Solid working knowledge of strategic planning, execution of strategy, business development and sales.
Demonstrated solid leadership qualities and organizational skills.
Must be results driven.
Strong relationship building skills.
Bachelor’s degree or equivalent experience.
Flexible to travel up to 50% or more.
Preferred
SaaS solutions experience highly preferred.
Benefits
Discretionary bonus or commission tied to achieved results